M365 Engineer
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Job Description
Microsoft 365 Engineer managing Microsoft Teams and 365 environment for Farmer Business Services. Configuring, optimizing, and supporting MS Teams alongside M365 services to enhance collaboration.
Responsibilities:
- Configure, maintain and support Microsoft 365 environments including Exchange Online, SharePoint Online, OneDrive for Business, and Teams
- Understanding and support of Azure Active Directory (Entra ID), including single sign-on, multi-factor authentication, APP registration and conditional access policies
- Understanding of Microsoft Purview and working with security and compliance team to better security posture
- Perform regular health assessments of the Microsoft 365 environment and implement remediation plans
- Lead the configuration, and management of Microsoft Teams throughout the organization
- Development and configuration of Microsoft Copilot agents within Microsoft Teams and Copilot studio
- Troubleshoot Teams-related issues including connectivity problems, AV quality issues, and integration challenges
- Analyze Teams usage logs and call quality data to identify and resolve performance issues
- Manage and deploy Teams applications, bots, and connectors from the Teams app store and custom solutions
- Understanding of Teams 3rd party technologies such as ECD and QoS
- Develop and maintain PowerShell scripts for automating Microsoft 365 and Teams management tasks
- Work with Microsoft Graph API to create custom integrations and solutions
- Provide third-level support for complex Microsoft 365 and Teams issues
- Create training materials and conduct training sessions for end-users on Teams features and best practices
- Collaborate with service desk teams to develop effective troubleshooting procedures
Requirements:
- Minimum 5+ years of experience administering Microsoft 365 services
- Proven expertise in Microsoft Teams deployment, configuration, and management
- Strong understanding of Microsoft 365 identity management with Azure Active Directory
- Experience with Teams audio/video setup, troubleshooting, and quality assessment
- Working knowledge of Microsoft Graph API for Teams customization and integration
- Strong PowerShell scripting skills for Microsoft 365 and Teams management
- Experience with Power Automate for creating workflow automations within Teams
- Microsoft 365 Certified: Teams Administrator Associate
- **Nice to Have**
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Benefits:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Dynamic and inclusive work culture within a globally renowned group
- Private Health and Dental Insurance
- Pension Plan
- Meals tickets
- Life Insurance
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