Manager, FICO Software Corporate Communications
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Job Description
Manager of Communications at FICO shaping narratives for the software business through media strategies and storytelling. Driving brand visibility and thought leadership initiatives in a dynamic environment.
Responsibilities:
- Drive brand, product, and vertical industry storytelling that clearly communicates the value of FICO’s technology and analytics.
- Support thought leadership efforts, including intake calls, media pitch creation, and preparation for events, conferences, and interviews.
- Draft and refine press releases, Q&As, talking points, media strategies, and executive briefing materials to ensure consistent and compelling messaging.
- Build and maintain relationships with key media; manage inbound media inquiries; proactively pitch FICO news; and staff interviews as needed.
- Support content development across owned channels, including blog posts, executive bylines, and narrative frameworks.
- Assist in managing external PR agencies, ensuring clear direction, strong collaboration, and timely delivery of projects and deadlines.
- Coordinate executive interviews, prepare spokespeople, and provide on site support at events and speaking engagements.
- Partner with cross-functional teams—including product, analytics, legal, and marketing—to gather insights and ensure accuracy and alignment in all communications.
- Monitor media coverage, track progress against KPIs, and provide reporting and insights to internal stakeholders.
- Oversee awards programs, including identifying opportunities and drafting award submissions.
- Stay current on technology and industry trends, identifying opportunities to insert FICO into relevant conversations and anticipate emerging topics.
Requirements:
- Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- 4-5+ years of experience in media relations, public relations, or communications—preferably in B2B tech and or financial services.
- Agency experience preferred.
- Strong written and verbal communication skills, with the ability to simplify complex topics and tailor messaging for different media and stakeholder audiences.
- Experience drafting press releases, strategy documents, internal memos, and related PR materials.
- Familiarity with the media landscape and a working knowledge of how to engage reporters across financial, technology and business outlets.
- A proactive, detail-oriented mindset and a willingness to grow and take ownership of projects.
- Highly adaptable and collaborative—approaches work with humility, a hands-on mindset, and a readiness to support the broader communications team across varied responsibilities, workstreams and regions.
- Demonstrates strong executive presence with the confidence to engage senior leaders, articulate strategic communications approaches, and influence key decisions through stakeholder education.
- Thrives in fast-paced, high-growth settings, balancing multiple priorities with agility and consistently delivering results amid shifting demands.
Benefits:
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
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