Manager, Forward Deployed Engineering
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Job Description
Manager of Forward Deployed Engineering at Federato, focusing on delivering AI-native insurance solutions. Leading engineering teams and managing client implementations in a remote environment.
Responsibilities:
- Lead and coach a pod of Forward Deployed Engineers (FDEs) and Technical Program Managers (TPMs).
- Own the technical delivery and implementation timelines for multiple customer accounts.
- Understand implementation mechanics and configuration best practices.
- Connect technical delivery outcomes to business milestones.
- Serve as the "voice of the field" for Product and Engineering leaders.
- Drive internal retrospectives and process improvements.
Requirements:
- B.S. in Computer Science, Systems Engineering, or equivalent experience
- 6+ years of professional experience, with at least 1–2 years in a formal leadership or "player-coach" capacity within a SaaS delivery or FDE environment.
- Familiarity with the complexities of B2B SaaS implementations.
- Experience in fintech, insurance, or underwriting software is a significant plus.
- Proven ability to lead high-stakes customer calls and set the tone in the room.
- Comfortable with SQL and Javascript.
- You don’t just identify blockers; you navigate around them.
Benefits:
- Total compensation package does include stock options, benefits and additional perks.
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