Medical Virtual Assistant – Podiatry
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Job Description
Medical Virtual Assistant supporting a Podiatry Clinic in Arizona with clinical and administrative tasks. Collaborating with a small, dedicated team in a remote work setting.
Responsibilities:
- Review medical transcriptions and finalize physician charts for signature
- Process incoming and outgoing referrals and accurately populate patient charts
- Handle patient confirmation calls, insurance eligibility verification, and sort incoming faxes
- Clean up and organize clinical notes
- Process and manage referrals efficiently
- Perform outbound and follow-up patient calls
- Verify insurance eligibility and benefits
- Sort and categorize incoming medical documents and faxes
- Upload and maintain accurate patient records in the EMR
- Send physician orders once documentation has been completed
- Support other administrative and clinical workflows as needed
Requirements:
- Previous experience as a Medical Virtual Assistant, Medical Assistant, Medical Scribe, or similar healthcare support role
- Strong understanding of medical documentation and patient charting
- Experience processing referrals and insurance eligibility verification
- Excellent attention to detail and ability to maintain accurate medical records
- Comfortable handling both clinical and administrative tasks
- Strong communication and organizational skills
- Ability to work independently while managing multiple priorities
- Experience in Podiatry (highly preferred)
- Orthopedic or surgical clinic experience will also be considered
- Medical Assistant background preferred
- RN or other healthcare professional background is a plus but not required
- Experience using AdvancedMD EMR
- Experience using Vonage phone system
Benefits:
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
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