Microsoft Dynamics 365 CRM Expert
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Join Talan as a Microsoft Dynamics 365 expert to design and implement CRM solutions. Collaborate with teams and clients to innovate and enhance customer experience through technology.
Responsibilities:
- Design and implement comprehensive, client-tailored solutions on Dynamics 365 CRM.
- Lead a team of technical consultants: task planning, technical guidance, and progress monitoring.
- Participate in feasibility studies, functional and technical analysis, and propose innovative solutions.
- Write and validate technical and functional specifications.
- Ensure the quality, performance, and security of developed applications.
- Maintain technology watch to incorporate best practices and innovations.
- Collaborate with stakeholders: project teams, business units, and clients.
Requirements:
- Minimum of 5 years’ proven experience in developing and implementing Microsoft Dynamics CRM solutions.
- Deep expertise in recent versions of Dynamics 365 and experience with at least one associated module (Sales, Customer Service, Field Service, Customer Insights/Marketing).
- At least 5 years’ proven experience with C#, .NET, JavaScript, and related technologies.
- Experience in systems integration and using tools such as Power Platform, Azure Logic Apps, and other Microsoft cloud services.
- Demonstrated leadership with the ability to coach and motivate a technical team.
- Ability to understand business requirements and translate them into technical solutions.
- Microsoft Dynamics 365 functional or technical certification (MB-210, MB-230, PL-400, PL-600) is a plus.
- Any experience with Azure is also a plus.
Benefits:
- Reasonable accommodations can be made if you have a disability.
Similar Jobs
Customer Success Manager
Customer Success Manager at Givebutter helping nonprofits with impactful fundraising through technology. Responsible for driving customer outcomes, retention, and growth across accounts.
Senior Customer Success Manager
Senior Customer Success Manager driving product adoption and maintaining customer partnerships for a growing SaaS company. Engaging with customers and managing onboarding for successful long-term relationships.
Senior Customer Success Specialist
Senior Customer Success Specialist at InsCipher handling customer escalations and support processes. Collaborating with various internal teams to provide solutions for client issues and maximize support effectiveness.
Client Success Manager
Client Success Manager responsible for client relationship management in a fast-paced digital marketing agency. Ensuring project success and high client satisfaction through effective communication and organization.
Customer Success Manager
Customer Success Manager at StarTech.com building technology relationships within Global 5000 organizations. Leading strategic customer engagement to drive long-term loyalty and revenue growth.
Director, Client Success
Director, Client Success leading client engagement and revenue growth strategies at Sodexo. Overseeing the Clients for Life process and implementing retention strategies across Canada.
Director, Client Success
Director of Client Success managing client relationships and leading renewal efforts for Sodexo. Driving revenue growth through strategic client engagement and operational excellence across Canada.
Manager, Customer Success, Enterprise
Manager leading a team of Customer Success Managers at ServiceTitan. Driving retention, expansion, and customer satisfaction for strategic clients.
Client Success Advisor
Client Success Advisor role at Safeguard Global caring for 20-25 clients, ensuring their success and satisfaction through strategic relationships and data-driven insights. Flexibility in work arrangements enhances effectiveness.
Customer Success Manager
Customer Success Manager serving as a Subject Matter Expert for clients at apexanalytix. Driving customer satisfaction and relationships while optimizing their use of APEX software solutions.
Partner Success Associate
Partner Success Associate at TheGuarantors supporting client success via training and engagement. Drive high product utilization and manage relationships in B2B environment.
Consultant CRM - Teilzeit/Vollzeit
Consultant CRM assisting B2B clients in marketing and sales automation strategies. Role involves implementation of CRM systems and customer onboarding.
Customer Success Manager, Pharmacy Team
Account Manager at Verity Solutions managing 340B pharmacy programs. Drive client performance, optimize outcomes, and build partnerships utilizing data-driven insights and operational expertise.
Senior Credit Analyst – Parabroker, AU Mortgage, Mercury CRM
Senior Credit Analyst managing end-to-end loan processing for mortgage brokers. Utilizing Mercury CRM and liaising with lenders, clients, and various stakeholders in the AU Mortgage industry.
CRM Associate
CRM Associate delivering Slate-related consulting services to Encoura campus partners. Engaging virtually and managing multiple projects to achieve communications and enrollment goals.
Strategic Account Client Success Manager
Strategic Account Client Success Manager at LEAP building relationships and driving software adoption for law firm clients. Managing strategic accounts, renewals, and ensuring client success for maximum value.
Client Experience Specialist
Client Experience Specialist at Coldwell Banker managing real estate transactions for agents remotely. Ensuring efficient process by coordinating all non-licensed aspects of the transaction.
Client Success Associate – SaaS Software
Client Success Associate supporting SaaS software products at TEXO ensuring customers receive an exceptional experience. Collaborating with Client Success Managers on retention and engagement efforts.
Customer Engagement Strategist
Customer Engagement Strategist shaping customer experiences for Cigna's health programs. Driving behavior change through data-driven strategies and collaboration with cross-functional teams.
Enterprise Customer Success Manager
Enterprise Customer Success Manager developing customer relationships and ensuring satisfaction with Criteria's platform. Drive customer retention and value maximization for enterprise clients in Australia.