Microsoft Dynamics 365 Developer
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Job Description
Microsoft Dynamics 365 Developer managing system updates and integrations. Collaborating with teams and improving Dynamics 365 environment effectiveness.
Responsibilities:
- Maintain and update the current Dynamics 365 environment, ensuring system stability, security, and performance
- Manage regular platform updates, rollouts, and patches, including testing and validation before deployment
- Monitor integrations, workflows, and automations to ensure seamless operation across departments
- Collaborate closely with the Director of Operations, Team Leads, and key stakeholders to understand business processes and requirements
- Translate user and departmental needs into actionable Dynamics 365 configurations, enhancements, and workflows
- Document system architecture, data flow, and configuration changes for transparency and continuity
- Stay current with Microsoft Dynamics 365 updates, features, and best practices
- Recommend enhancements or new capabilities to improve efficiency, productivity, and user experience
- Lead or support system upgrade and enhancement projects, ensuring minimal disruption to operations
- Provide responsive, high-quality support to users, resolving issues efficiently and professionally
- Deliver training and documentation to ensure users understand new features and processes
- Act as a liaison between business teams and Internal Support, ensuring clear communication and expectation alignment
Requirements:
- Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
- 3-5 years of experience working with Microsoft Dynamics 365 (Sales, Customer Service, Project Operations, or Business Central preferred)
- Proven experience managing Dynamics environments, including updates, configuration, and custom workflows
- Strong understanding of data modeling, integration points, and Power Platform tools (Power Automate, Power Apps, Power BI)
- Proficiency in Dynamics 365 administration, configuration, and security roles
- Familiarity with Microsoft Power Platform, Azure integrations, and data connectors
- Experience in managing release cycles and system testing
- Excellent verbal and written communication skills
- Strong problem-solving and analytical skills
- Exceptional customer service and stakeholder management abilities — able to translate business needs into technical solutions (i.e. a deep understanding of the consultative approach)
Benefits:
- Competitive compensation
- Flexible arrangements for nearshore/offshore candidates
- Strong career growth potential
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