National Academic Records Training Specialist
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Job Description
Training Specialist responsible for developing and implementing training programs for Arizona College of Nursing's Academic Records team. Ensuring effective onboarding and support while aligning with institutional goals.
Responsibilities:
- The National Academic Records Training Specialist is a vital role that provides training and operational support to Arizona College of Nursing.
- Design, develop, and implement comprehensive onboarding and ongoing training programs for Academic Records Managers and Coordinators.
- Develop and maintain standardized training materials (guides, SOPs, job aids, videos, and e-learning modules) to ensure consistency across campuses.
- Evaluate and continuously improve training programs based on feedback, performance data, and evolving organizational needs.
- Facilitate engaging onboarding sessions, workshops, and advanced training for both new and tenured staff.
- Lead regular training office hours to provide coaching, clarification, and real-time problem-solving support.
- Deliver targeted training focused on admissions processes, program progression, and student lifecycle.
- Serve as a subject matter expert (SME) and provide guidance and support to Academic Records staff across campuses.
- Manage training logistics, including scheduling, resource access, and learning system administration.
- Analyze training and operational data to identify trends, risks, and opportunities for improvement.
Requirements:
- Associate degree or other equivalent skills and experience.
- Two years of higher education registrar related experience or in a similar high-volume paperwork processing role.
- Able to organize, prioritize, and multi-task in an extremely dynamic environment.
- High level of attention to detail.
- Nice to have: Bachelor’s degree or equivalent skills and experience.
- Presentation and/or training experience.
- Previous experience in data collection and statistical analysis.
Benefits:
- Robust health and welfare benefits package including, but not limited to, medical, dental, and vision.
- Preparation for the future with a 401(k) and company match.
- Rest and relaxation with generous PTO and holiday benefits.
- Opportunities for professional development.
- Dynamic organizational culture within a supportive working environment.
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