Network Engineer – Advanced Networking
Posted 2ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Network Engineer providing expert support for client network environments to deliver high quality, customer-focused networking assistance. Joining the Advanced Networking Team at RedHelm.
Responsibilities:
- Troubleshoot and resolve network-related issues involving firewalls, switches, wireless access points, VLANs, routing, VPNs, and general connectivity.
- Support and maintain firewall environments, including rule changes, VPN configuration, firmware updates, and security reviews.
- Configure and support managed switches, including VLANs, trunking, port assignments, PoE, and firmware maintenance.
- Support wireless networks, including SSID configuration, access point updates, coverage reviews, and performance troubleshooting.
- Monitor client networks and respond to alerts related to device availability, performance, and connectivity.
- Assist with network project work, including firewall replacements, switch upgrades, wireless deployments, and network refresh initiatives.
- Perform network assessments to identify end-of-life, end-of-support, unsupported, or misconfigured network equipment.
- Create and maintain accurate network documentation, including topology diagrams, device inventories, IP addressing, VLANs, and configuration notes.
- Coordinate with vendors for support cases, RMAs, licensing, and troubleshooting when needed.
- Follow established change management, documentation, and security processes.
- Work escalated network tickets from the service desk, NOC, or client-facing teams.
Requirements:
- Experience working in an MSP or multi-client environment.
- Experience with network monitoring tools such as Auvik, Meraki Dashboard, SonicWall NSM, or similar platforms.
- Experience supporting vendors such as SonicWall, Meraki, Cisco, Ubiquiti, Fortinet, Palo Alto, Extreme, or similar platforms.
- Experience performing firewall reviews, switch audits, wireless assessments, and firmware upgrade planning.
- Certifications such as Network+, CCNA, Meraki ECMS, SonicWall SNSA, Fortinet NSE, or other network-focused certifications preferred.
- Experience assisting with network documentation standards, topology diagrams, and client environment reviews.
Benefits:
- Medical, dental, and vision coverage
- 401(k) program
- Paid time off
- Floating holidays
- Paid holidays
















