Network Engineer II
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Job Description
Network Engineer II supporting 24x7 Fortinet SD-WAN operations for clients. Troubleshooting and resolving complex networking issues across cloud and hybrid environments.
Responsibilities:
- Participate in a 24×7 on-call rotation as a Tier‑3 escalation engineer for the Fortinet network stack, with emphasis on Fortinet Secure SD‑WAN.
- Troubleshoot and resolve complex issues involving: FortiGate Secure SD‑WAN control and data planes, IPsec/SSL VPN, BGP, NAT, firewall policy enforcement.
- Lead high‑severity incident response, customer communication, and root cause analysis (RCA).
- Own the full service lifecycle: Customer onboarding, Change management, Platform upgrades and migrations, Decommissioning.
- Validate and enforce: Security policies, Routing and segmentation strategies, High availability and resiliency standards.
- Support advanced routing implementations: BGP (policy control, filtering, failover), OSPF.
- Enable and support hybrid and cloud connectivity: AWS (VPC, Transit Gateway), Azure (vNET, vWAN, ExpressRoute), Google Cloud Platform (VPC).
Requirements:
- 4+ years of hands-on network engineering experience.
- Strong experience configuring and supporting routers, switches, firewalls, hubs, WAN infrastructure.
- Experience with hardware and software firewalls: Palo Alto, Fortinet, Check Point.
- Proficiency with network monitoring and performance analysis tools.
- Familiarity with wireless technologies and site surveys.
- Certifications: Fortinet NSE3 required, Fortinet NSE4 or higher (SASE track) highly recommended, Cisco CCNA or CCNP highly recommended.
- Bachelor's degree in a related field, or equivalent practical experience.
Benefits:
- Health insurance
- Retirement plans
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