Network Engineer IV – Fortinet, FortiSASE
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Job Description
Network Engineer IV responsible for 24x7 support and optimization of Fortinet systems. Collaborating with teams on complex network issues in a Managed Services environment.
Responsibilities:
- Participate in a 24×7 on-call rotation as a Tier‑3 escalation engineer for Fortinet network stack with a focus on Fortinet Secure SD-WAN and FortiSASE.
- Troubleshoot and resolve complex issues across: FortiGate Secure SD-WAN control and data planes, FortiSASE (ZTNA, SWG, FWaaS), IPsec/ SSL VPN, BGP, NAT, and firewall policy enforcement.
- Lead high‑severity incident response, customer communications, and root cause analysis (RCA).
- Act as a technical escalation point during major outages.
- Lead support Fortinet/FortiSASE architectures, including: Fortinet SD‑WAN branch and hub designs, Fortigate/FortiSASE for ZTNA, SWG, and FWaaS.
- Validate and enforce security policies, routing and segmentation strategies, high availability, and resiliency standards.
- Support: Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Cloud‑delivered firewall policies (FWaaS).
Requirements:
- 10+ years of hands-on network engineering experience.
- Strong experience with configuration and support of routers, switches, firewalls, hubs, and WAN infrastructure
- Experience with hardware and software firewalls: Palo Alto, Fortinet, Check Point
- Prior experience in network design or sales engineering is a plus.
- Proficiency with: network monitoring and performance analysis tools, Visio for detailed network diagrams.
- Familiarity with wireless technologies and site surveys.
- Security intelligence sources (e.g., CERT, BugTraq).
- Fortinet FCP-SASE required.
- Fortinet NSE 6-SASE or higher SASE track highly recommended.
- Cisco certifications (CCNP or CCIE) highly recommended.
Benefits:
- Health insurance
- 401(k) matching
- Professional development opportunities
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