Network Engineer IV – Palo Alto Prisma
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Job Description
Network Engineer IV specializing in Palo Alto Prisma SASE solutions for enterprise clients. Handling 24×7 operational support and complex network environments in a managed services setting.
Responsibilities:
- Participate in a 24×7 on‑call rotation as a Tier‑3 escalation engineer for Prisma SASE.
- Troubleshoot and resolve complex issues across: Prisma SD‑WAN control and data planes, Prisma Access (Remote Networks, Mobile Users, Service Connections).
- Lead high‑severity incident response, customer communications, and root cause analysis (RCA).
- Own the full service lifecycle: Customer onboarding, Change management, Platform upgrades and migrations, Decommissioning.
- Validate and enforce security policies, routing and segmentation strategies, high availability and resiliency standards.
- Support advanced routing implementations: BGP (required), OSPF.
- Enable and support hybrid and cloud connectivity: AWS, Azure, Google Cloud Platform.
- Partner with security teams to align network enforcement with enterprise security posture.
- Contribute to automation and standardization.
Requirements:
- 10+ years of hands‑on network engineering experience.
- Strong experience with configuration and support of routers, switches, firewalls, hubs, and WAN infrastructure.
- Experience with hardware and software firewalls: Palo Alto, Fortinet, Check Point.
- Prior experience in network design or sales engineering is a plus.
- Proficiency with network monitoring and performance analysis tools.
- Visio for detailed network diagrams.
- Familiarity with wireless technologies and site surveys.
- Security intelligence sources (e.g., CERT, BugTraq).
- Palo Alto Networks Certified SD-WAN Engineer required.
- Palo Alto Networks Certified Security Service Edge Engineer required.
- Palo Alto Prisma Certified Cloud Security Engineer (PCCSE) highly recommended.
- Cisco certifications ( CCNP or CCIE ) highly recommended.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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