Orthodontic Treatment Coordinator
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Job Description
Remote Treatment Coordinator guiding Diamond Braces patients through orthodontic consultations, treatment recommendations, and financial options. Supporting scheduling, informed decisions, and clinical-team collaboration.
Responsibilities:
- Educate patients on the long-term benefits of orthodontic care
- Clearly explain treatment plans in simple, confident language
- Present financial options and insurance information professionally
- Support patients in making informed decisions
- Maintain organized scheduling and smooth patient flow
- Collaborate closely with doctors and clinical staff
- Uphold a clean, professional, patient-centered environment
- Guide patients through consultations
- Explain treatment recommendations
- Present financial options
Requirements:
- Professional appearance and presence
- Clear, confident communication
- Comfort discussing financial options
- Strong customer service or sales background
- Reliability and consistent attendance
- Ability to work evenings and some Saturdays
- Strong communication skills, professionalism, organization, and comfort discussing payment options
Benefits:
- Performance-based bonus opportunities
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Continuing education support
- Advancement into leadership roles
- High performers are recognized and promoted
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