People Support Specialist
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Job Description
People Support Specialist supporting HR, payroll, data and compliance operations at One New Zealand, a telecommunications company. Improving employee experience through accurate, customer-focused People services.
Responsibilities:
- Provide timely, accurate and customer-focused support across HR, payroll, travel and people-related queries.
- Support key HR processes and operational activities from start to finish.
- Maintain accurate HR information and high-quality, up-to-date people data in HR systems.
- Support reporting, data uploads and compliance activities.
- Identify issues and help drive them through to resolution.
- Find opportunities to simplify processes, improve efficiency and enhance employee support.
- Collaborate across the People team and wider business to deliver consistent, customer-focused service.
Requirements:
- Experience in HR or People administration, ideally within a fast-paced or shared services environment.
- Experience using SAP SuccessFactors would be an advantage.
- Good working knowledge of New Zealand employment legislation, HR policies and people processes.
- Previous payroll experience or a good understanding of New Zealand payroll processes and relevant legislation is highly desirable.
- Strong attention to detail and accuracy, particularly when working with employee information, systems and data.
- Ability to manage competing priorities and stay organised while delivering quality work within agreed timeframes.
- Proactive, solutions-focused approach, with ability to identify issues, problem-solve and recommend practical improvements.
- Strong written and verbal communication skills, with confidence to provide clear, helpful and customer-focused support.
- Genuine customer and people-first mindset, with commitment to delivering a great employee experience.
Benefits:
- Most roles allow flexibility to work from home and flex your hours to enjoy work & whānau commitments.
- A fully subsidised Southern Cross health insurance cover for you and your family.
- Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
- Discounts on One New Zealand products, services and much more!
- Rainbow Tick certified and commitment to diversity of thought, perspective and background.
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