Pre-Funding QC Manager
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Job Description
QC Supervisor leading a team responsible for quality control in the mortgage industry. Overseeing audits and management of pipelines in Retail and Correspondent Lending.
Responsibilities:
- Lead a team of Quality Control Employees responsible for various quality control functions (Correspondent Delegated Post-Purchase, Retail Lending and Non-Delegated pre and post funding, repurchase administration, investor and Agency due diligence, etc.)
- Manage pipeline and pre-funding audit workflow for the Retail Lending and Correspondent Lending Non-Delegated Channels
- Communicate results and provide feedback on pre-funding audits to Channels, resolve rebuttals on findings, assist in developing action plans, and monitor completion of action plans
- Active leadership of the team to ensure optimal quality and productivity
- Managing pipeline, workflow, SLAs and prioritization of duties
- Identify opportunities and facilitate improvements to process and systems
- Maintain strong knowledge of Agency and Regulatory requirements
- Provide support and guidance to the QC Staff
- Perform pre-funding audit reviews as necessary
- Perform back up functions for the Post-Funding QC Team
- Partner with counterparts in Operations to help remediate quality issues
- Responsible for hiring, coaching, performance management, training and development.
Requirements:
- 10+ years of related experience in Mortgage Industry or similar field
- Bachelor's degree or equivalent experience required
- Previous leadership experience required
- Advanced knowledge of residential mortgage industry in Correspondent or Retail Lending; including sales, operations, capital markets and/or other residential mortgage products and services
- Advanced to expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
- Advanced ability to perform well in a fast-paced environment
- Demonstrated understanding of mortgage lending operations and industry, specifically how it relates to Quality Control
- Knowledge of FNMA, FHLMC, FHA, VA, and USDA guidelines and Federal regulatory guidelines and procedures, TRID knowledge
- Advanced knowledge of fraud detection
- Strong problem-solving skills
- Attention to detail and ability to multi-task
- Proficiency in Microsoft Office products (Excel, Word, etc.)
- Prioritization and time management
- Advanced speaking and writing communication skills.
Benefits:
- competitive salaries
- an ownership stake in the company
- medical and dental insurance
- time off
- a great 401k matching program
- tuition assistance program
- an employee volunteer program
- a wellness program
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