Principal Contract Specialist
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Job Description
Principal Contract Specialist drafting and negotiating complex customer and partner contracts for 11:11 Systems' technology services. Supporting global sales, channel teams, and contract issue resolution.
Responsibilities:
- Draft, interpret, and negotiate contractual documents supporting global sales and channel teams
- Make independent decisions within Company policy and procedures
- Recommend potential resolutions to contract issues
- Assist Contract Specialists and internal resources with specific contractual issues
- Draft clear and concise contracts addressing customer contractual issues with minimal oversight
- Negotiate complex customer and partner contracts effectively and efficiently
- Develop comprehensive understanding of technology services and the relationship of contract clauses to those services
- Identify, report, and escalate business issues to the applicable line of business
- Investigate and provide timely written responses to termination requests and breach allegations
- Assist with special projects as needed
- Follow Company regulations, policies, working practices, data protection, information security, privacy, compliance, and data handling requirements
- Report security weaknesses and incidents appropriately
- Complete annual compliance training certification and policy acknowledgements
- Perform additional duties as assigned
Requirements:
- Minimum of seven (7) years of complex contract negotiation experience
- Experience preferably within the information technology services industry
- JD preferred; paralegal certificate or commensurate experience considered
- Strong contract drafting and negotiation skills
- Prior customer service experience with direct interaction with and support of sales and channel is required
- Ability to effectively handle multiple tasks in high paced environment
- Proactive self-starter with strong leadership skills
- Excellent interpersonal and communication skills
- Strong business orientation and team player
- Detail oriented
- Proficient in Microsoft Word, Outlook, and Salesforce
- Must be legally eligible to work in your country of residence without visa sponsorship
- Ability to perform each essential function satisfactorily
- Reasonable accommodation may be made for qualified individuals with disabilities
Benefits:
- Comprehensive healthcare plan options
- Retirement plan with company match
- Life, other supplemental insurances
- Paid time off and company holidays
- New Parent Leave
- Wellness programs
- Variable incentives such as bonuses or sales commissions may be available
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