Product Manager

Posted 9ds ago

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Job Description

Product Manager at RYZ Labs optimizing health-tech features for a health company. Streamlining patient journeys through technical requirements and managing Jira workflows in the healthcare sector.

Responsibilities:

  • Support the definition, documentation, and improvement of internal processes and systems to improve task management and patient communications
  • Partner with internal stakeholders (e.g., patient support, operations, clinical teams) to identify needs and translate them into clear, actionable product requirements
  • Help drive execution of product and operational initiatives from concept through delivery, ensuring alignment with patient experience goals
  • Provide general assistance and project-based support for the development and maintenance of mental health product offerings
  • Analyze how back-end workflows and process changes directly impact and improve the end-to-end patient journey
  • Build both high-level roadmaps and detailed delivery plans that keep stakeholders informed of project progress
  • Partner with cross functional teams to develop, test, and deliver high quality products and features that meet the needs of both internal users and our end users

Requirements:

  • 4+ years of experience in a Product Management role
  • Strong technical skills and hands-on experience using Jira for task management
  • Experience working with consumer-facing products, preferably within the healthcare or medical device space
  • Previous experience with CRM, Communications platforms, or customer support programs is highly preferred
  • Proven ability to meet deadlines and drive results while juggling multiple priorities under tight timeframes
  • Exceptional interpersonal and communication skills and the ability to communicate with multiple cross-functional teams
  • Independent, entrepreneurial mindset that thrives in a startup environment and can self-prioritize and thrive with minimal supervision

Benefits:

  • Customer First Mentality - every decision we make should be made through the lens of the customer.
  • Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.
  • Ownership - step up if you see an opportunity to help, even if not your core responsibility.
  • Humility and Respect - be willing to learn, be vulnerable, and treat everyone that interacts with RYZ with respect.
  • Frugality - being frugal and cost conscious helps us do more with less.
  • Deliver Impact - get things done in the most efficient way.
  • Raise our Standards - always be looking to improve our processes, our team, our expectations. Status quo is not good enough and never should be.