Product Manager, Network & Accounts
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Job Description
Product Manager improving Worldly’s supply-chain network, identity, purchasing, and account experiences. Driving customer discovery, platform requirements, KPIs, and backlog prioritization for sustainable supply-chain intelligence.
Responsibilities:
- Own customer experiences for entering and remaining in Worldly's Network
- Improve company and facility discovery, account joining or claiming, duplicate resolution, and conflicting-claim resolution
- Own purchase, checkout, and subscription experiences
- Manage accounts, users, and access
- Engage with brands, sourcing teams, suppliers, and Customer Success to understand user needs
- Define and track measures and KPIs for owned experiences
- Collaborate with product managers across Platform and Traceability
- Translate customer needs into requirements for shared Network services
- Align cross-functional teams on what is being built and why
- Translate product vision into initiatives, epics, and stories
- Run customer discovery and usage analysis
- Prioritize the product backlog
- Write specifications and plain-language definitions
- Support release planning and change management
Requirements:
- 5+ years of product management experience on technical or platform products
- Ability to reason about data as a graph: entities, identifiers, and relationships
- Experience shipping onboarding, identity, or account experiences involving finding, claiming, or de-duplicating records
- Comfortable reading data models and API contracts to write precise platform requirements and assess trade-offs
- Deep customer focus and ability to explain technical concepts in plain language
- Strong analytical skills; ability to define conversion, adoption, and data quality metrics
- Experience with entity resolution, de-duplication, or master data products is helpful
- Experience in apparel, footwear, or consumer goods supply chains is helpful
- Exposure to sustainability data such as the Higg Index, supplier registries, or third-party entity data is helpful
- Located in and legally eligible to work in one of the listed locations
Benefits:
- Comprehensive benefits offerings; 90% employee premium and 75% spouse/dependent premium covered by Worldly
- Company-sponsored 401k with up to 4% match
- Incentive Stock Options
- 100% Parental Paid Leave
- Unlimited PTO
- 13 company holidays
- Performance-based bonuses
- Healthcare and retirement matching for US employees
- Office stipend
- No-meeting Fridays
- Flexible time off
- Culture committee, coffee chats, and interest groups
- Work-from-home stipends
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