Senior Product Manager, People Systems
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Product Manager owning HR and people systems for Hugo, an African BPO and AI operations company. Automating workforce processes across secure enterprise platforms.
Responsibilities:
- Lead People Systems, a product area that moves workforce operations onto structured, secure online platforms
- Own the product area end to end: roadmap, requirements, delivery and adoption
- Run discovery with business leaders, operations teams and end users through interviews and friction logs
- Map current processes end to end and define the future state
- Set the long-term product vision and turn it into quarterly plans and a delivered roadmap
- Write PRDs, user stories, acceptance criteria, process maps and data definitions
- Lead build, buy or configure decisions on enterprise platforms
- Prioritise the backlog with business leadership, tied to measurable value
- Define success metrics before launches and report them monthly
- Manage user acceptance testing and release, triage bugs and track adoption
- Work with finance, legal, security and operations teams to meet compliance and commercial needs
- Build data privacy and access requirements into product designs
- Set requirements-quality standards and guide business analysts
- By 90 days, deliver current-state maps for the top five people processes, a people-data visibility baseline and an agreed 12-month roadmap
- By 6 months, automate and launch two priority processes with baseline and target metrics
- By 12 months, run one roadmap with a dedicated team, reduce manual HR requests and review people-data access quarterly
Requirements:
- 7 or more years in product management or senior business analysis, with at least 3 years in an enterprise domain such as HR and people operations, payments, finance operations or talent platforms
- Delivery of enterprise business transformation or business process automation programmes, from discovery through adoption
- Hands-on experience with enterprise platforms in a core domain, ideally HRIS or HCM such as Workday or SeamlessHR
- Strong business analysis craft: process mapping, requirements, data modelling and user acceptance testing
- Technical fluency to discuss integrations, APIs, workflow tools and data models with engineers
- Clear written and verbal communication, from engineers to executives
- Comfort setting direction and working with high autonomy in a fast moving environment
- Experience in BPO, managed services or shared services organisations is a strong advantage
- Delivery of an automation, chatbot or agentic assistant product is a strong advantage
- Background in Enterprise SaaS, HRIS, payments, fintech, collections, marketplaces or identity verification is a strong advantage
- Analytics experience with BI tools applied to people or operational data is a strong advantage
- Delivery across multiple countries and regulatory settings, including data protection for personal data, is a strong advantage
Similar Jobs
Senior Product Manager – AI Infrastructure
Product Manager owning AI inference product strategy for a semiconductor and accelerator company. Driving roadmap, competitive positioning, technical storytelling, and go-to-market enablement.
Principal Product Manager, AI & Query Platform
Principal Product Manager owning AI, query, and data platform strategy at cybersecurity company Nucleus Security. Advancing AI agents and security-data experiences for enterprise customers.
Senior Commercial Product Manager, NGS Segments
Senior Product Manager driving NGS commercial strategy for Clinical, Pharma, and Biopharma segments at genomics company Integrated DNA Technologies. Developing portfolio positioning, growth plans, and go-to-market programs.
Staff Product Manager, AI
Staff Product Manager building AI and integration products for OneSignal’s lifecycle marketing platform. Owning roadmap, strategy, customer discovery, and adoption across OneSignal.
Product Manager – Model Launches
Product Manager launching state-of-the-art AI models on Nebius’s cloud infrastructure platform. Coordinating engineering, partners and go-to-market teams for reliable day-0 releases.
Principal Product Manager – GenAI Media Experiences
Principal Product Manager creating generative AI media experiences for Zillow’s real estate platform. Leading virtual staging, renovation, walkthrough, and floor-plan products from research to scale.
Product Owner, TETRA Public Transport Radio
Product Owner managing TETRA radio, communications, and transport IT systems for Berlin’s public transit operator. Steering projects, system integration, and reliable 24/7 operations.
Director of Product Management – Revenue Cycle AI
Director of Product Management shaping autonomous coding and AI-driven revenue cycle products for US healthcare providers. Translating complex workflows into scalable capabilities with Israel-based R&D collaboration.
Associate Director, Digital Product Manager
Associate Director leading Vantive’s customer portal strategy, modernization, and adoption. Connecting healthcare customers, teams, and enterprise functions through secure digital products.
Senior Product Manager, Platform & Integrations
Senior Product Manager owning BenefitHub’s employee-benefits platform, data model, and integrations. Leading migrations, platform strategy, and product-management teams.
Salesforce Product Owner – Strategist
Salesforce Product Owner shaping Cencora’s customer technology strategy. Aligning Salesforce roadmaps, solutions, and investments with commercial operations and customer needs.
Senior Product Manager
Gerente de Produto Sênior conduzindo estratégia, escopo e execução de produtos digitais na Cheesecake Labs, parceira de IA, dados e engenharia. Colaboração remota com clientes internacionais, designers e engenheiros.
Senior Product Manager, Brazil
Gerente de Produto Sênior conduzindo estratégia, escopo e execução de produtos digitais na Cheesecake Labs. Colaboração remota com clientes internacionais, designers e engenheiros.
Digital Product Owner – Home Automation, IoT
Digital Product Owner shaping home automation and IoT products at Nagarro, a digital product engineering company. Managing Agile roadmaps, backlogs, launches, and customer-focused digital services.
Associate Product Manager
Associate Product Manager helping Bask Health build SaaS telehealth products. Supporting technical discovery, feature development, testing, launches, and product improvements.
Junior Product Manager, Intakes – Conversion
Junior Product Manager improving patient questionnaires, eligibility workflows, and checkout conversion. Bask Health provides SaaS tools for direct-to-consumer telehealth businesses.
Junior Product Manager, Merchant Platform
Junior Product Manager improving Bask Health’s merchant dashboard, subscriptions, and business workflows. Supporting SaaS tools that help healthcare businesses operate telehealth services.
Lead Product Manager, Consumer Experience
Lead Product Manager owning personalized AI-powered customer experiences for LawnStarter's lawn-care marketplace. Driving retention, discovery, scheduling, and cross-sell from first booking through lifetime.
Product Manager
Forward Deployed Product Manager embedded with NGOs, translating needs into products and experiments. The Agency Fund builds technology and data systems to expand human agency.
Senior Product Manager – Senior Living
Senior Product Manager owning strategy and delivery for AI-powered senior living healthcare products at PointClickCare. Translating customer needs into workflows, roadmaps, and outcomes across engineering and clinical teams.