Professional Services Consultant – 12 Month FTC

Posted 10hrs ago

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Job Description

Professional Services Consultant implementing Clinisys’ AI-enabled diagnostic laboratory software. Configuring LIMS workflows, analyser interfaces, integrations, and customer implementations across the UK.

Responsibilities:

  • Implement Clinisys software and associated applications into laboratories and other client environments
  • Configure Clinisys software consultatively to enhance laboratory workflows
  • Lead analyser interfacing with customers
  • Contribute to functional development of Clinisys products
  • Monitor laboratory regulations, working practices, products, and technologies
  • Initiate and implement quality improvement measures and projects
  • Map, configure, troubleshoot, and connect analysers to middleware and Winpath LIMS
  • Assist Project Managers with implementation, time management, resource planning, and customer representatives
  • Use AI-enabled tools for task planning, time management, status reporting, customer workshops, and summaries
  • Apply responsible AI usage in line with governance, data protection, and quality standards
  • Meet established project utilization targets
  • Understand customer requirements in Project Initiation Documents
  • Recommend software changes and enhancements based on customer feedback
  • Deliver training to key users
  • Attend team meetings and training courses
  • Support team members and build the knowledge base

Requirements:

  • BMS 2 or above status in the UK Healthcare sector
  • Equivalent standing or experience in life sciences and public health sectors
  • Ability to travel throughout the UK and, where appropriate, abroad
  • Driving Licence
  • Working knowledge of Artificial Intelligence technologies and core AI concepts
  • Demonstrable ability to use AI tools in a professional setting
  • Strong motivational skills
  • Excellent verbal and written communication skills
  • Ability to work with technical and non-technical clients and staff at all organisational levels
  • High levels of commitment and ability to take action when necessary
  • Ability and willingness to work independently
  • Customer service skills
  • Ability to create and deliver executive-level summary reports and presentations
  • IT training
  • Experience with HL7, integration products such as Rhapsody, XML, or JavaScript would be useful
  • Bachelor's degree
  • Experience within an IT or software provider organisation or implementation
  • Moderate experience in a project management environment is desirable
  • Equivalent combination of education and/or experience may be substituted

Benefits:

  • AI-enabled, cloud-based working environment
  • Onboarding support including IT equipment, identity verification, orientation, and introductions to key team members