Professional Services Consultant – 12 Month FTC
Posted 10hrs ago
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Job Description
Professional Services Consultant implementing Clinisys’ AI-enabled diagnostic laboratory software. Configuring LIMS workflows, analyser interfaces, integrations, and customer implementations across the UK.
Responsibilities:
- Implement Clinisys software and associated applications into laboratories and other client environments
- Configure Clinisys software consultatively to enhance laboratory workflows
- Lead analyser interfacing with customers
- Contribute to functional development of Clinisys products
- Monitor laboratory regulations, working practices, products, and technologies
- Initiate and implement quality improvement measures and projects
- Map, configure, troubleshoot, and connect analysers to middleware and Winpath LIMS
- Assist Project Managers with implementation, time management, resource planning, and customer representatives
- Use AI-enabled tools for task planning, time management, status reporting, customer workshops, and summaries
- Apply responsible AI usage in line with governance, data protection, and quality standards
- Meet established project utilization targets
- Understand customer requirements in Project Initiation Documents
- Recommend software changes and enhancements based on customer feedback
- Deliver training to key users
- Attend team meetings and training courses
- Support team members and build the knowledge base
Requirements:
- BMS 2 or above status in the UK Healthcare sector
- Equivalent standing or experience in life sciences and public health sectors
- Ability to travel throughout the UK and, where appropriate, abroad
- Driving Licence
- Working knowledge of Artificial Intelligence technologies and core AI concepts
- Demonstrable ability to use AI tools in a professional setting
- Strong motivational skills
- Excellent verbal and written communication skills
- Ability to work with technical and non-technical clients and staff at all organisational levels
- High levels of commitment and ability to take action when necessary
- Ability and willingness to work independently
- Customer service skills
- Ability to create and deliver executive-level summary reports and presentations
- IT training
- Experience with HL7, integration products such as Rhapsody, XML, or JavaScript would be useful
- Bachelor's degree
- Experience within an IT or software provider organisation or implementation
- Moderate experience in a project management environment is desirable
- Equivalent combination of education and/or experience may be substituted
Benefits:
- AI-enabled, cloud-based working environment
- Onboarding support including IT equipment, identity verification, orientation, and introductions to key team members














