Professional Services Consultant
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Job Description
Consultant leading implementations for Nulogy’s manufacturing technology platform in North America. Driving successful customer onboarding and utilizing expertise in project and relationship management.
Responsibilities:
- Lead the implementation of Nulogy’s Platform for new customers with support from other consultants
- Be the prime point of contact during the customer implementation process
- Facilitate on-site Business Process Mapping (BPM) sessions with customers
- Collect information that will guide the development of Workflows and Standard Operating Procedures
- Assist in the translating of business requirements into technical design documents
- Configure and trouble shoot solutions per design documents
- Assist customers with data migration activities related to Go-Live
- Train and mentor customer shop floor, front office, and management users in the use of our platform
- Ensure all key project tasks and milestones are captured, completed, and communicated according to timelines while managing competing priorities
- Other duties as assigned
Requirements:
- Strong consulting, analytical and problem solving skills
- Strong presence, able to articulate complex concepts accurately, logical structure in presenting ideas in written and verbal communications
- Ability to prioritize tasks and self-manage
- Manufacturing, Supply chain and distribution industry knowledge and experience
- Ability to travel as needed (50%)
- Able to work from home while not travelling to or working from customer facilities
- BA / BS / AA Degree
- Legally entitled to work in North America
- Must be willing and able to travel internationally
- Holds a valid driver's license and passport.
Benefits:
- Group benefit plan including health, dental, and vision that start on day one-benefit premiums are fully paid by the employer
- Parental leave: 100% top-up for 15 weeks for any parent or biological or adopted children
- Flexible paid vacation policy
- RRSP Matching Program
- 401K program
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