Senior IT Business Services Consultant
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Job Description
SAP IT consultant managing enterprise governance, services, and operations. Driving strategy, change management, training, and technology integration for business-critical software.
Responsibilities:
- Define, execute, and manage IT strategy, governance, and standards across people, processes, technology, and the IT Operating Model
- Drive and execute central IT functions including policy and governance rollouts, training, communication, coaching, and KPI definition and measurement
- Ensure IT governance topics are appropriately covered within IT projects, products, and internal processes
- Support escalations where necessary
- Develop strategies that enable corporate objectives and provide transparency
- Plan, implement, and track strategic and operational change management measures
- Coach teams on process and system changes
- Identify training demand, plan and execute training activities, consult on training execution, and track training success
- Work closely with business stakeholders to identify requirements and needs for provided services
- Maintain a holistic view of the IT business service portfolio
- Manage business services and operations for the entire IT organization or specific IT units
- Interface between IT units and collaborate with Board Areas, Lines of Business, and Corporate Functions
Requirements:
- Bachelor’s degree or foreign equivalent in Computer Science, Mathematics, Business Administration, or a related field, plus six (6) years of progressive post-baccalaureate experience in the job offered or related occupation; alternatively, a Master’s degree or foreign equivalent in one of these fields plus four (4) years of experience
- Three (3) years of experience with SAP NetWeaver Administration
- Three (3) years of experience in a Unix or Linux based environment
- Three (3) years of database administration including Oracle, DB2, MSSQL, or HANA
- Three (3) years of SAP system installation, maintenance, or implementation
- One (1) year of hyperscaler administration including Azure, AWS, or GCP
- One (1) year of programming including C, JAVA, or ABAP
- One (1) year of SAP Migration, Upgrade, or Conversion
- One (1) year of SAP XI, PI, PO, EP, or BTP Integration Suite
- One (1) year of DR planning, implementation, or drill
- Position located in Newtown Square, Pennsylvania, United States
Benefits:
- Inclusive teams and international collaboration
- Continuous learning through academies, mentoring, and certifications
- Flexible working models
- Employee Referral Program, subject to eligibility criteria
- Variable incentive opportunities
- SAP North America benefits, subject to eligibility requirements
- Accessibility accommodations and special assistance for applicants with disabilities
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