Property Claims Adjuster
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Job Description
Property Claims Adjuster managing a portfolio of property claims for Reserv. Utilizing AI-powered tools to streamline claims processes in a remote-first environment.
Responsibilities:
- Manage property claims end-to-end, from first notification of loss through to settlement
- Built and maintain high-quality relationships with stakeholders, brokers, and policyholders, consistently meeting the service standards our clients expect
- Prioritise and organise a varied caseload, working within system driven SLAs and workflows to keep claims moving efficiently
- Communicate clearly and professionally - whether that's a coverage letter, a call with a claimant, or an update to a client adapt quickly in a past-paced enviroment
Requirements:
- Minimum of 5 years of experience in property claims in all or any of the following: Commercial, Personal, Agriculture
- Business Interruption knowledge would be advantageous
- Claims authority of £25,000 or more in current role
- Awareness of current UK trends associated with Insurance and the wider market impacts
- Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
- Curious and motivated by problem solving and questioning the status quo
- Desire to engage in learning opportunities and continuous professional development
- Willingness to travel for client and claims needs
Benefits:
- Generous health-insurance package with nationwide coverage
- Pension plan with employer contributions
- Competitive holiday / leave policy in addition to bank holidays – we want our employees fresh, healthy, happy, and energized!
- Industry Qualifications paid by us (after a qualifying period)
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want.
- Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
- Work toward reducing and eliminating all the administrative work from an adjuster role
- Foster a culture of empathy, transparency, and empowerment in a remote-first environment
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