Provider Outreach Consultant
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Job Description
Provider Outreach Consultant supporting healthcare providers to increase referrals for women's mental health services. Building relationships and facilitating education for clinical teams in a remote role.
Responsibilities:
- Get deep on Mamaya's programs, clinical focus areas, referral pathways, and insurance coverage — enough to speak confidently with any provider type
- Audit and organize our CRM; understand who's active, who's lapsed, and who we haven't reached yet
- Shadow and then join outreach calls, check-ins, and lunch-and-learns with existing partners
- Begin re-engaging dormant partners and scheduling check-ins
- Build the muscle of logging every touchpoint in our CRM — same day, no exceptions
- Independently conduct outreach to new provider organizations across our target list
- Deliver provider education presentations and lunch-and-learns to clinical teams
- Activate new referral partners — walk them through the referral process, get them set up, and make their first referral easy
- Manage existing partner relationships with regular check-ins, referral data sharing, and proactive problem-solving
- Report weekly to the CGO on outreach activity, new partners activated, and referrals generated
Requirements:
- A background in mental health, social work, nursing, public health, or behavioral health — clinical, administrative, or adjacent
- Genuine understanding of women's mental health — postpartum, perinatal mood disorders, perimenopause, or reproductive health — and why it matters
- Experience in outreach, care coordination, community health, or healthcare relationship management
- Confidence walking into a medical office, presenting to a clinical team, and making complex things feel simple
- Discipline: you follow up, you log your activity, you don't let things slip through the cracks
- A startup mindset — comfortable operating without a fully built playbook, and excited to help create one
Benefits:
- PTO, and employee options per Mamaya's standard package
- Competitive hourly or monthly flat rate — commensurate with experience.
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