QA Analyst
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Job Description
Quality Assurance Analyst ensuring software quality for nonprofit solutions through manual testing and collaboration. Responsible for designing test plans, executing tests, and reporting defects.
Responsibilities:
- Perform continuous acceptance testing for feature upgrades and bug fixes, verifying correct application functionality and proper implementation of changes
- Design comprehensive test plans and test cases for all new features, focusing on coverage and identifying edge cases
- Execute manual and exploratory testing across all supported platforms to ensure high-quality and consistent user experience
- Document and report all identified defects and verify all reported bugs, working with the Product Owner and team to prioritize them in the backlog
- Collaborate with Software Engineers to address issues discovered during testing
- Drive adoption of ongoing quality improvements to reduce defects and streamline code delivery
- Act as a liaison between Support (via Jira and Slack) and the team to ensure reported issues are accurately submitted and clearly understood
- Maintain and update test databases and staging environments
- Support the writing of Release Notes and additional documentation to coincide with each release
- Collaborate with fellow QA Analysts and the broader QA team to implement, maintain and apply consistent quality assurance processes and standards
Requirements:
- Experience with QA software testing experience focused on manual testing
- Bachelor's Degree
- Experience testing a B2B application
- Familiarity with Jira, Confluence and Zendesk preferred
- Previous experience with Test Management systems (i.e. QMetry)
Benefits:
- Work from home flexibility
- Professional development opportunities
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