Quality Assurance Engineer
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Job Description
Quality Assurance Engineer owning end-to-end quality for ThriveCart’s e-commerce platform. Building Playwright automation, monitoring production health, and using AI-augmented testing workflows.
Responsibilities:
- Own quality strategy for features and domains, including test plans, risk assessment, and coverage decisions
- Identify ambiguities and testability gaps during requirements review
- Define acceptance criteria with Product
- Balance manual exploratory testing with automated regression coverage
- Document test plans, coverage decisions, and known risks
- Write and maintain API, integration, and end-to-end automated tests
- Keep automation suites fast, reliable, and maintainable
- Maintain CI/CD integration for test execution
- Monitor production features using observability tools
- Respond to developer escalations and incidents by assessing blast radius, conducting targeted regression testing, isolating root causes, and communicating findings
- Use AI tools daily to generate test cases and data, draft test plans, analyze bug patterns, and accelerate automation writing
- Critically review AI-generated test output and prioritize tests based on risk
- Write clear, reproducible bug reports and advocate for quality before release
- Collaborate with developers to improve testability and identify untested scenarios
- Mentor junior QAs at L3+ and establish AI quality standards at L3/L4
- Participate in shared engineering on-call rotation of approximately one week per month after ramp-up
Requirements:
- Strong testing fundamentals: test strategy, test case design, and risk-based prioritization
- Hands-on automation experience with Playwright
- Comfortable with API testing using Postman/REST clients and reading application logs
- Already using, or genuinely motivated to use, AI tools in a QA workflow
- Clear written communication for actionable bug reports and test plans
- Experience with API testing, browser automation, and unit/integration test frameworks
- Familiarity with GitHub Actions, AWS CloudWatch, application logs, metrics dashboards, PHP/TypeScript, Ruby/TypeScript, MariaDB, Redis, and AWS
- Experience testing an e-commerce, payments, or subscription platform is nice to have
- Familiarity with PHP, TypeScript, or Ruby codebases is nice to have
- AWS/CloudWatch or similar observability tooling is nice to have
- GitHub Actions or another CI/CD pipeline is nice to have
- Level expectations range from 0–1 years for L1, 1–3 years for L2, 3–6 years for L3, and 6+ years for L4
Benefits:
- Shared on-call rotation with engineering (~1 week/month after ramp-up)
- Regular knowledge-sharing sessions
- Open environment with opportunities for active participation in shaping the platform
- Career path: Junior QA → QA Engineer 1 → Senior QA → Lead QA → Head of Quality
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