Remote Sales Operator – Direct Channel
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Job Description
Operador(a) de vendas remotas comercializando produtos farmacêuticos por telefone e canais digitais. Prospectando clientes, negociando vendas e acompanhando o pós-venda.
Responsibilities:
- Provide customer service and build relationships with clients via phone and digital channels
- Perform outbound (active) calls to assigned clients
- Prospect new business opportunities
- Present and sell the product portfolio, new launches, assortment and promotional campaigns
- Negotiate, monitor sales and ensure customer activation
- Develop consultative relationships by identifying needs and offering the best solutions
- Record all interactions in corporate systems
- Follow up on after-sales (post-sale) activities
Requirements:
- High school diploma (higher education will be considered a plus)
- Experience in telesales, remote sales, customer service or consultative selling
- Strong communication, negotiation and persuasion skills
- Basic knowledge of Microsoft Office
- Experience with CRM systems
- Organized, disciplined and results-oriented
- Excellent verbal communication and confidence in selling and providing service via phone, WhatsApp and other digital channels
- Advantage: experience in the pharmaceutical (distribution), dermocosmetics, hygiene & beauty or consumer goods sectors
- Advantage: experience serving pharmacies, drugstores or distributors
Benefits:
- This role is also open to Persons with Disabilities (PwD)
- We value diversity in our team
- We encourage applications from professionals of all backgrounds
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