Risk Analyst
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Job Description
Risk Analyst underwriting and onboarding payment customers for ManageAmerica’s manufactured housing SaaS platform. Assessing financial, operational, and fraud risk while supporting scalable customer migrations.
Responsibilities:
- Own risk intake and underwriting execution for new customers and migrations
- Lead KYC reviews and assess financial, operational, and fraud risk
- Underwrite and onboard high volumes of manufactured home communities with appropriate limits and funding terms
- Partner with onboarding teams to enable fast, compliant customer activation
- Serve as the primary contact for risk-related documentation, inquiries, and escalations
- Monitor portfolio risk and reassess high-risk accounts over time
- Identify risk signals, strengthen controls, and improve underwriting processes
- Collaborate cross-functionally to resolve issues and reduce customer friction
Requirements:
- 5+ years in payments, underwriting, banking, fintech, or risk operations
- NACHA certification
- Experience assessing financial risk, reviewing documentation, or making approval decisions
- Strong communication skills for sensitive or risk-based conversations
- Ability to operate in high-volume, fast-scale environments with competing priorities
- Strong analytical thinking and sound judgment under ambiguity
- Must be able to show documentation authorizing legal work in the United States of America
- Ability to constantly operate a computer and office productivity machinery
- Ability to learn, remember, focus, categorize, and integrate information for decision-making, problem-solving, and comprehension
Benefits:
- Fully remote work environment
- Full-time, self-directed hours
- Standard home office equipment and technology such as computers, monitors, keyboards, mice, and peripheral devices
- Reasonable accommodation for individuals with disabilities
- Equal employment opportunities and protection from discrimination and harassment
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