Occupational Health Governance and Contract Lead
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Job Description
UK Occupational Health governance and contract lead overseeing outsourced services for GSK, a global biopharma company. Managing suppliers, compliance, performance, budgets and service improvements.
Responsibilities:
- Act as the primary GSK contact for UK Occupational Health services across UK sites and business areas
- Build and maintain the relationship with the outsourced Occupational Health service provider
- Manage day-to-day service and contract performance
- Monitor service levels, contractual obligations, costs, utilisation and key performance indicators
- Lead supplier and service governance reviews, managing and escalating risks, issues and agreed actions
- Partner with EHS, HR, Procurement, Legal, Finance and site stakeholders on service delivery, audits and regulatory requirements
- Provide performance reporting, insights and recommendations to Occupational Health and EHS leadership
- Identify opportunities to simplify, standardise and improve Occupational Health services and internal-process integration
- Support new processes, technologies and ways of working
- Manage the Occupational Health service operating budget and expenditure
- Support forecasting and business planning
Requirements:
- A professional qualification in an Occupational Health-related discipline
- Experience of managing or governing third-party suppliers or outsourced Occupational Health services
- Experience using contractual governance, service reviews, performance data and constructive challenge to achieve agreed outcomes with external service partners
- Strong understanding of UK H&S regulatory requirements, service governance, compliance obligations and clinical governance
- Experience using service data, metrics and trends to identify risks, generate insights and drive service improvements
- Strong stakeholder management skills, with the ability to influence and achieve outcomes without formal authority
- Strong communication and relationship-building skills
- Experience working within a large, regulated multinational organisation (preferred)
- Experience supporting organisational transformation or service transition (preferred)
- Knowledge of Occupational Health digital systems or health technology platforms (preferred)
- Experience of service or operational improvement using systems-thinking approaches (preferred)
- Experience of budget management, forecasting or broader financial governance (preferred)
- Data-Driven Decision Making
- Data Integrity
- Digital Fluency
- GxP Regulations
- Incident Investigations
- Influencing Without Authority
- Lean Management
- Problem Solving
- Regulatory Compliance
- Risk Assessments
- Risk Awareness
- Stakeholder Management
Benefits:
- Competitive salary
- Annual bonus based on company performance
- Healthcare and wellbeing programmes
- Pension plan membership
- Shares and savings programme
- Agile working culture and flexibility opportunities
- Inclusive workplace and belonging initiatives
- Adjustments and support available during the recruitment process
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