Sales Manager
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Job Description
Home Depot Installation Services Sales Manager leading commissioned sales consultants across Florida. Driving store connectivity, lead generation, sales targets, coaching, and customer experience.
Responsibilities:
- Create a high-performing selling culture through store connectivity, team development and coaching, Sales Consultant staffing, and world-class customer service
- Lead a team of commissioned Sales Consultants selling Home Depot Installation Services product lines in customers' homes
- Build and maintain relationships with store management and associates
- Update and train store partners on HDIS product offerings
- Drive lead-generation efforts in stores through the sales team
- Manage Sales Consultants throughout hiring, training, coaching, performance management, and retention
- Lead the assigned territory's sales team to achieve sales targets
- Understand, analyze, and prioritize business metrics, scorecards, and KPIs
- Implement action plans to improve performance
- Respond to escalated customer inquiries and concerns
- Leverage relationships with Installation partners
- Monitor reports to ensure customer projects move efficiently through the job process
- Maintain accountability for Voice of the Customer scores and feedback
- Optimize diverse talent through commitment to equal employment opportunity
Requirements:
- Must be 18 years of age or older
- Must be legally permitted to work in the United States
- High school diploma and/or GED
- Minimum 3 years of work experience
- Minimum 3 years of leadership experience
- Working knowledge of Microsoft Office Suite
- Proven experience leading, coaching, and developing effective sales teams, including hiring, onboarding, performance accountability, and retention
- Demonstrated ability to create and sustain a high-performance selling culture that consistently delivers to sales targets and customer experience standards
- Requires overnight travel 5% to 20% of the time
- Requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment
- Must be able to work in conditions involving possible exposure to dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights
Benefits:
- Commissioned Sales Consultants compensation structure is referenced, but no benefit or compensation details are provided for this role
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