Salesforce Engineer, Developer
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Job Description
Salesforce Engineer and Developer managing operational technology projects for Center for Social Dynamics. Leading cross-functional teams and ensuring compliance with regulatory requirements in a fast-paced environment.
Responsibilities:
- Lead the end-to-end management of operational technology projects, ensuring successful implementation and adoption
- Develop detailed project plans, including scope, objectives, timelines, budgets, and resource allocation
- Collaborate with cross-functional teams, including IT, operations, and client service teams, to define project deliverables and milestones
- Oversee the design, development, and deployment of AI-driven solutions to optimize client interactions
- Identify risks, develop mitigation strategies, and proactively resolve project roadblocks
- Monitor and report on project progress, performance metrics, and stakeholder feedback
- Ensure compliance with industry standards, security protocols, and regulatory requirements
- Foster a culture of continuous improvement by analyzing project outcomes and implementing best practices
- Learn and operate platforms based on the needs of both existing and newly developed technology
- Provide technical understanding, training, and support to operations teams
- Provide ongoing technical support for current and newly created platforms
- Support Salesforce development as well as mobile and web-based application development
Requirements:
- Experience with Salesforce development and platform management
- Familiarity with mobile and/or web application development
- Strong project management and organizational skills
- Experience working with cross-functional teams and stakeholders
- Understanding of AI-driven processes and client service platforms is a plus
- Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment
Benefits:
- Health insurance
- 401(k) matching
- Professional development opportunities
- Paid time off
- Remote work options
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