Salesforce Solutions Lead
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Job Description
Salesforce Solutions Lead providing technical leadership across the Salesforce domain at a data analytics consulting firm. Seeking to elevate business capacity to serve more customers through innovative solutions.
Responsibilities:
- Demonstrate analytical thinking and problem-solving skills to define technical scope for prototypes that accelerate solutions.
- Deliver solutions and designs across Health Cloud Group Benefits and Administration, Vlocity components, Service Cloud, Health Cloud Care Management, and Scheduling.
- Apply strategic thinking when making data model and security model changes, ensuring alignment with Master Data Management, Data Governance, Security, and Compliance guidelines and standards.
- Serve as a key point of contact for business, operations, and technical coworkers, communicating clearly in writing and verbally.
- Listen actively and ask specific questions to quickly understand the problems customers, members, and coworkers are facing.
- Identify gaps between business processes and standard or custom Salesforce processes, providing solution options and recommendations that leverage standard Salesforce features whenever possible.
- Champion documentation across off-shore and on-shore teams establishing and maintaining the processes and standards that empower every team member to make the best design decision they can.
- Demonstrate commitment to core competencies of being authentic, curious, creative, empathetic, and outcome-oriented.
Requirements:
- Bachelor's Degree or equivalent.
- 5+ years of substantial experience delivering Salesforce solutions with large teams.
- Salesforce Administrator and Platform App Builder Certifications, plus Health Cloud Specialist Superbadge — required.
- Strong general business acumen.
- Proven history of managing complex processes and solutions across multi-layered projects.
- Excellent written and verbal communication skills.
- Demonstrated success in getting results through collaboration.
- Advanced English fluency, both written and verbal.
- **Nice to have**
- Experience with Copado, Conga, Agiloft, Own (formerly OwnBackup), and OwnSecure.
- Salesforce Solution Architect or Copado Fundamentals I certifications.
- Previous startup company experience.
Benefits:
- Work Model – Hybrid
- Employment Type - **Full-time**
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