Scheduling and Logistics Coordinator

Posted 73ds ago

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Job Description

Scheduling & Logistics Coordinator at Uride utilizing driver data for improving operational processes. Focused on driver engagement and retention while managing day-to-day issues in scheduling.

Responsibilities:

  • Utilize driver data to understand driver behavior and areas for improvement in our driver communication and incentive programs that will provide better supply coverage through scheduling.
  • Develop & Optimize all Processes as they relate to Scheduling.
  • Manage driver relationships, identify & attack problem areas for drivers to encourage better driver retention and engagement.
  • Manage the day-to-day issues of hundreds/thousands of drivers on our system.
  • Take ownership of the schedule to help ensure Uride’s growth in our existing and expansion markets. This means doing whatever it takes to get coverage where it needs to be.
  • The Employer and employee will discuss and set KPI’s per market based on individual market needs.

Requirements:

  • Planning and monitoring
  • Highly adaptable, analytical, and clear-thinking problem solver.
  • Event planning or related
  • Negotiation skills.
  • Customer service experience.
  • Assertive communication and no sugar coating
  • Empathy
  • Conflict resolution
  • Good interpersonal relationships
  • Other duties as assigned