Scheduling and Logistics Coordinator
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Job Description
Scheduling & Logistics Coordinator at Uride utilizing driver data for improving operational processes. Focused on driver engagement and retention while managing day-to-day issues in scheduling.
Responsibilities:
- Utilize driver data to understand driver behavior and areas for improvement in our driver communication and incentive programs that will provide better supply coverage through scheduling.
- Develop & Optimize all Processes as they relate to Scheduling.
- Manage driver relationships, identify & attack problem areas for drivers to encourage better driver retention and engagement.
- Manage the day-to-day issues of hundreds/thousands of drivers on our system.
- Take ownership of the schedule to help ensure Uride’s growth in our existing and expansion markets. This means doing whatever it takes to get coverage where it needs to be.
- The Employer and employee will discuss and set KPI’s per market based on individual market needs.
Requirements:
- Planning and monitoring
- Highly adaptable, analytical, and clear-thinking problem solver.
- Event planning or related
- Negotiation skills.
- Customer service experience.
- Assertive communication and no sugar coating
- Empathy
- Conflict resolution
- Good interpersonal relationships
- Other duties as assigned
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