Security Operations Analyst
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Job Description
Security Operations Analyst monitoring and investigating threats across EDR, SIEM, firewall, IPS, and WAF platforms. Providing actionable incident findings and remediation guidance for Workstreet’s cybersecurity and compliance clients.
Responsibilities:
- Monitor alerts across EDR, firewall, IPS, WAF, and SIEM platforms in real time
- Triage alerts, prioritize severity, and distinguish true positives under time pressure
- Maintain continuous 24x7 threat monitoring through rotating shifts, including nights, weekends, and holidays
- Conduct deep incident investigations across EDR, network, and cloud log sources
- Determine incident root cause, scope, and indicators of compromise
- Provide incident analysis and containment recommendations to client teams that own response execution
- Tune SIEM correlation rules and detection logic to reduce false positives and close security coverage gaps
- Document investigation findings and incident timelines in case management systems
- Update SOC playbooks and standard operating runbooks
- Partner with GRC engineers and vCISOs to align threat detection with client compliance obligations
- Execute investigation handoffs across shift rotations
- Guide junior analysts on investigative techniques
- Partner directly with client stakeholders to maintain detection coverage around the clock
Requirements:
- 3+ years of hands-on experience monitoring, triaging, and investigating security alerts within a high-velocity SOC setting
- Skilled at correlating data across EDR, firewall, IPS, WAF, and SIEM tools to trace root causes under pressure
- Ability to own complex investigations end to end and make sound escalation calls with minimal oversight
- Ability to document findings and explain complex technical incidents in plain language to client stakeholders
- Willingness and ability to work a 24x7 rotating shift schedule, including nights, weekends, and holidays
- Recognized industry security credentials such as CompTIA Security+, CySA+, GCIH, or equivalent credentials
- Practical experience with EDR tools such as CrowdStrike, SentinelOne, and Defender
- Practical experience with SIEM solutions such as Splunk, Microsoft Sentinel, Sumo Logic, and Wazuh
- Experience configuring, maintaining, and tuning security platforms beyond day-to-day alert triage
- Proficiency writing Python or PowerShell scripts and developing SOAR playbooks
- Prior experience in managed security service provider environments supporting multiple client organizations concurrently
- Awareness of SOC 2, ISO 27001, and HIPAA requirements as they align with threat detection and incident response operations
- Excellent written and verbal English communication skills
- Reliable, high-speed internet connection and professional home office environment supporting confidential conversations and uninterrupted shift coverage
- Willingness and ability to travel locally for occasional onsite meetings, team gatherings, or business activities
- Must participate in live video interviews with camera on and verify identity during recruitment and onboarding
- Employment contingent upon successful identity verification and background screening, where permitted by law
Benefits:
- Career development with mentorship and training opportunities
- Reimbursement for approved training and certification courses relevant to the current role
- Competitive base salary with regular performance reviews linked to merit-based appraisals
- Bonus opportunities
- Significant room for career advancement
- Remote-first flexibility to work from anywhere while collaborating with a global team, within the assigned shift
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