Senior Cloud and Infrastructure TPM
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Job Description
Technical Program Manager leading complex cloud test initiatives in a manufacturing environment at Jabil. Collaborating with cross-functional teams and managing project deliverables from start to finish.
Responsibilities:
- Facilitate and lead test initiatives for a defined customer (internal or external) or user
- Provide full accountability for project schedules, project management, and performance requirements for infrastructure, test development and Framework level projects
- Ensure all NPI test project requirements are accurately captured, validated, and translated into actionable plans
- Collaborate with stakeholders to clarify objectives, technical specifications, and deliverables for Infrastructure, SUT, RUT, and GCTD projects
- Develop comprehensive project plans, including scope, timelines, resource allocation, and risk mitigation strategies
- Drive NPI test project tasks to completion, ensuring adherence to schedules, quality standards, and scope
- Coordinate Infrastructure NRE planning, material procurement with third-party suppliers, and implementation activities
- Partner with factory teams to ensure readiness for new product introduction and smooth transition to production
- Serve as the primary liaison between internal and external customers throughout the project lifecycle
- Facilitate end-to-end engagement—from initial requirements gathering to factory acceptance—ensuring alignment and satisfaction
- Communicate effectively across diverse audiences, tailoring updates for technical teams, management, and customers
- Review and validate project schedules with functional managers and cross-functional teams
- Track milestones against performance baselines, identifying variances and implementing corrective actions
- Provide clear, concise status reports, highlighting issues, resolutions, and overall project health
- Triage technical bugs and feature requests in collaboration with engineering teams
- Prioritize issues based on impact, allocate resources, and monitor resolution progress
- Manage GCTD test resource capacity and time tracking for all NPI projects
- Optimize resource utilization to meet project demands while maintaining efficiency
- Ensure overall project success, including schedule adherence, quality assurance, and scope control
- Promote knowledge sharing and best practices across the test department and global facilities
- Mentor and coach team members, fostering a culture of collaboration and innovation
- Drive process improvements to enhance project delivery and operational excellence
- Deliver clear and consistent project updates to stakeholders at all levels
- Ensure compliance with organizational standards, policies, and governance frameworks
- Participate in strategic planning and contribute to departmental initiatives
- Perform other duties as assigned to support organizational goals
Requirements:
- Bachelor’s degree required
- Minimum eight (8) years’ work-related experience required in project management or related discipline
- Experience in managing customer relationships, and vendor relationships is required
- Experience in collaborating with employees in all Jabil facilities and job roles to achieve the desired results, is required
- Demonstrated proficiency in use of personal computers, Microsoft Office products (Project, Excel, Word, and PowerPoint) and e-mail skills is required
- Comfortable with presentations to Executives both internally and externally
- Ability to be flexible, adaptable and manage ever changing customer requirements
- Knowledge of Jabil operating policies and procedures, and/ or willingness to learn and practice is required
- Expert knowledge of Jabil’s culture and guiding principles
- Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies
- Excellent verbal and written communication skills
- Experience working in a multi-site and multi-cultural environments
- Ability to travel both Domestic and/or international, up to 25%, as required
Benefits:
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
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