Senior Technical Product Manager – Platform, Integrations
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Job Description
Senior Technical Product Manager responsible for platform integrations and APIs at Virtuous, enhancing relationships with nonprofits through innovative technology solutions.
Responsibilities:
- Own and scale the Virtuous Integration Marketplace. Expand verified integrations, improve partner onboarding, drive adoption metrics
- Drive strategy and facilitate implementation of strategic integrations across Virtuous products
- Develop the broader Partner & Creator Network vision: an in-app resource hub for customer, partner, and community-generated templates, workflows, and resources across all Virtuous products
- Influence marketplace economics, quality standards, certification programs, and partner incentive structures
- Define and execute Virtuous’s agentic integration strategy — MCP server support, n8n/Zapier native nodes, AI-powered workflow orchestration
- Build Virtuous’s position as an AI-forward platform that nonprofits and our partners can extend through agentic workflows
- Stay ahead of the rapidly evolving integration landscape: evaluate, prototype, and ship capabilities that keep Virtuous at the leading edge
- Collaborate with product squads to ensure AI capabilities extend through the integrations layer
- Own relationships and roadmaps for strategic technology partners
- Manage cross-product integration surfaces and drive integration-related requirements — ensuring CRM+, Raise, Insights, Momentum, Volunteer, and Analytics work together seamlessly
- Own foundational platform integration services
- Serve as the technical product voice in partner conversations — representing Virtuous’s platform capabilities, roadmap, and integration architecture
- Collaborate closely with Partner Marketing & Enablement to ensure partners have the technical resources, documentation, and support needed to build and sell on Virtuous
- Help shape partner strategy on the technical side: which partners to invest in, what integrations to prioritize, how to structure co-development efforts
- Influence partner-sourced pipeline and expansion revenue through better technical enablement and integration quality
Requirements:
- 5+ years of product management experience with at least 2 years focused on platform, API, or integrations products in a B2B SaaS environment
- Technical fluency: you can read API documentation, discuss REST architecture, understand webhook patterns, evaluate authentication schemes, and hold your own with engineers, even if you’re not writing production code
- Demonstrated experience managing technology partner relationships — not just building integrations, but nurturing the human relationships that make ecosystems work
- Strong understanding of the modern AI-forward integration landscape: iPaaS platforms (Zapier, Make, n8n), API management, webhook infrastructure, and emerging agentic/AI patterns
- Experience with marketplace or ecosystem product management: building something that others build on top of
- Exceptional communication skills — able to translate between deeply technical partner engineering teams, business-focused revenue stakeholders, and executive leadership
- Self-directed and resourceful: comfortable operating with high autonomy in a fast-moving, lean organization
- Evidence of customer-centric product development: discovery interviews, Jobs-to-Be-Done, opportunity mapping, or equivalent methodologies
- Human-centered, AI-forward. You believe technology should amplify human connection, not replace it. You get excited about AI that helps a fundraiser spend less time on manual work and more time building relationships.
- Builder, not maintainer. You’re energized by creating something new, defining strategy where none exists, building ecosystems from early foundations, shipping capabilities that change how customers work.
- Relational and technical in equal measure. You’re as comfortable whiteboarding API architecture with engineers as you are having a strategic conversation with a partner or executive leader.
- Urgency drives accountability. You thrive in environments where shipping matters, where outcomes beat ceremonies, and where the best idea wins regardless of title.
- Discovery-first. You validate problems before building solutions, using continuous discovery methodology. Regular customer touchpoints, opportunity solution trees, assumption testing, and AI-driven prototyping.
- Ship regularly. You work within our EPD Operating Model rhythms with outcome-driven accountability.
- Communicate relentlessly. You ensure the organization understands the what and why of every platform investment.
- Think horizontally. You think across the entire portfolio. Your decisions impact every product team and every customer.
Benefits:
- Market competitive pay leveraging Carta data
- Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
- 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
- We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO
- Supportive time off including paid volunteer days and company holidays
- Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
- We pride ourselves on Community and host exciting company outings and events.
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