Senior Consultant, Microsoft Dynamics 365 Advanced Warehouse Management
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Job Description
Senior Consultant designing end-to-end Microsoft Dynamics 365 Advanced Warehouse Management solutions. Collaborating with clients and teams to lead implementations and mentor juniors.
Responsibilities:
- Lead the design and configuration of D365 SCM Advanced Warehouse Management (AWM) solutions to solve complex client business problems, including wave template configuration, location directives, work policies, and inventory tracking;
- Architect end-to-end warehouse processes covering receiving, put-away, replenishment, picking, packing, shipping, cross-docking, and cycle counting within D365 AWM;
- Configure and optimize warehouse mobile device menus, work classes, and mobile device portal (WMDP) user experiences;
- Design and implement slotting, containerization, and zone-based warehouse strategies;
- Translate complex business requirements into scalable functional designs, functional specification documents, and configuration workbooks;
- Conduct fit/gap analysis and recommend extensions or ISV solutions where appropriate;
- Advise clients on warehouse layout, bin structure (zones, aisles, racks, locations), and license plate management strategies;
- Lead and participate in full-lifecycle D365 AWM implementations, from design to hypercare phases;
- Facilitate structured requirement-gathering workshops and process design sessions with business and operational stakeholders;
- Develop and execute comprehensive test plans (SIT, UAT, regression) for warehouse management processes;
- Manage project change control, issue escalation, and risk identification within the AWM functional workstream;
- Deliver end-user training, create training materials, and support organizational change management activities related to warehouse process transformation;
- Act as the primary client contact for AWM workstream, managing expectations and building lasting trust;
- Mentor team members on D365 AWM configuration, consulting best practices, and Alithya methodology;
- Collaborate with cross-functional teams to deliver cohesive end-to-end solutions.
- Maintain awareness of the Microsoft Dynamics 365 product roadmap and share relevant updates with clients and the internal team.
Requirements:
- 10+ years of combined ERP consulting or industry experience in supply chain, logistics, or warehouse management operations;
- 10+ years of hands-on experience implementing Microsoft Dynamics 365 Supply Chain Management (D365 SCM/F&O) Advanced Warehouse Management, with participation in at least 2 full-lifecycle D365 AWM implementations;
- Microsoft Certification: Dynamics 365 Supply Chain Management Functional Consultant Expert (MB-335) or commitment to obtain within 12 months of hire;
- Proven expertise in D365 AWM configuration including: location directives, wave templates, work templates, slotting, cluster picking, cross-docking, containerization, cycle counting, and inbound/outbound shipment management;
- Experience with Warehouse Management mobile devices (WMDP / Warehouse Management Mobile App) including menu configuration, user setup, and device integration;
- Demonstrated experience leading client-facing requirement workshops, writing functional design documents, and delivering end-user training.
- Extra edge: Bachelor’s degree in Supply Chain Management, Business, Information Systems, Engineering, or equivalent professional experience.
- Language skills: English: Proficient
Benefits:
- Balance that works for you: Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most.
- Support for your well-being: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being.
- Continuous growth and learning: Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.
- Ownership with opportunity: Through our Employee Share Purchase Plan with matched contributions, you become a shareholder, directly benefiting from our collective achievements.
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