Senior Data Analyst – Clinical Services
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Job Description
Senior Data Analyst building performance measurement and analytics foundations at IntusCare. Collaborating closely with leadership to design KPI frameworks and scalable reporting infrastructure.
Responsibilities:
- Partner with Clinical Transformation leadership and the Chief Population Health Officer to define core Clinical Services performance metrics across productivity, quality, ROI, clinical impact, and operational efficiency.
- Design scalable, standardized reporting frameworks aligned with centralized analytics standards.
- Develop KPI hierarchies spanning individual, team, service-line, and executive-level performance.
- Ensure metrics align with financial performance, client outcomes, and overall service value.
- Build and maintain dashboards and reporting tools that provide real-time operational visibility.
- Partner with centralized Analytics and Data Engineering to ensure clean data pipelines and scalable architecture.
- Reduce manual reporting through automation and systematization.
- Create standardized reporting packages for internal leadership and customer-facing needs.
- Develop standardized, scalable client reporting frameworks.
- Support Services leadership in translating analytics into clear, client-ready narratives.
- Ensure reporting is consistent, defensible, and automated wherever possible.
- Identify opportunities to productize analytics deliverables.
- Act as embedded liaison between Clinical Services and centralized Analytics teams.
- Ensure alignment on metric definitions, governance, and data standards.
- Collaborate with Product and Engineering when service workflows require new data capture or reporting capabilities.
- Support analytics needs during new service launches and workflow redesigns.
- Identify trends, bottlenecks, and optimization opportunities across service delivery.
- Conduct deeper analyses to inform staffing models, pricing strategy, and operational efficiency.
- Support scenario modeling and capacity forecasting.
- Help build and evolve a data-driven operating model for Clinical Services.
Requirements:
- 5–8+ years of experience in healthcare analytics, operations analytics, or services-based analytics.
- Strong SQL proficiency and experience with BI tools such as Snowflake, Looker, Tableau, or similar.
- Proven experience building KPI frameworks and performance measurement systems from the ground up.
- Familiarity with value-based care, population health, or clinical services delivery models preferred.
- Ability to translate complex business and operational challenges into scalable analytical solutions.
- Experience working within hybrid embedded and centralized analytics environments preferred.
- Strong strategic thinking, problem-solving, and cross-functional collaboration skills.
Benefits:
- Competitive salary and equity package.
- Comprehensive benefits including health, dental, and vision insurance.
- A collaborative, inclusive, and dynamic work environment.
- Opportunities for professional growth and development.
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