Senior Digital Marketing Account Manager – Client Facing
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Job Description
Senior Account Manager managing a portfolio of VIP legal marketing clients. Overseeing performance and strategy for digital marketing services for attorneys.
Responsibilities:
- Manage an assigned portfolio of VIP accounts by overseeing the client services to ensure they are performing well, on-time, and implemented to the clients’ needs.
- Work with the clients and their staff to make strategy decisions and pivots.
- Work with our internal services teams to strategize for the clients’ needs.
- Identify areas where the clients’ services are lacking and offer proposed solutions to fill those gaps.
- Coordinate and execute monthly reporting calls with the client.
- Over-communicate with clients in an effective and clear manner regarding the work being performed and results achieved.
Requirements:
- 7+ years of experience working at a digital marketing agency.
- Experience working with Law Firm clients is a must.
- A deep understanding of digital marketing services and strategies for the legal industry.
- Experience managing multiple clients at once.
- Excellent written and verbal communication skills.
- MUST have strong interpersonal skills.
- A keen eye for detail that zealously looks for any areas of improvement.
- Solid organization skills so that you can effectively manage your daily, weekly, and monthly to-do list.
- Proactive and resourceful in all aspects of your role.
- Be able to work well in a fast-paced environment and adapt to frequent changes.
- Experience working with Person Injury Law Firm Clients highly preferred.
Benefits:
- We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
- An opportunity to earn quarterly bonuses based on performance.
- Unlimited vacation time - We encourage you to take time to recharge so you can be your best here at work.
- Team member education and learning budget on courses, events and books.
- Company activities, outings, and retreats.
- Simple IRA WITH a 3% Match.
- WFH or come to the office. The choice is yours!
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