Senior DocuSign Consultant
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Job Description
Senior DocuSign Consultant leading DocuSign implementations and optimizations for enterprise environments. Collaborating with stakeholders to deliver effective digital agreement solutions in a remote setting.
Responsibilities:
- Lead end-to-end DocuSign implementations, including discovery, solution design, configuration, testing, deployment, and support.
- Gather and analyze business requirements and translate them into scalable DocuSign solutions.
- Configure and customize DocuSign eSignature, CLM, Gen, and workflow automation capabilities.
- Design and implement integrations between DocuSign and enterprise systems such as Salesforce, SAP, Oracle, Microsoft Dynamics, or custom applications.
- Provide strategic recommendations to improve contract management, approval workflows, and digital signature processes.
- Collaborate with business stakeholders, legal teams, compliance teams, and IT leadership to ensure alignment with organizational goals.
- Conduct workshops, solution demonstrations, and user training sessions.
- Support data migration, template creation, reporting, and document automation initiatives.
- Troubleshoot complex technical and functional issues related to DocuSign solutions.
- Ensure best practices around security, governance, compliance, and scalability are followed.
- Mentor junior consultants and provide leadership within project teams.
- Assist with effort estimation, solution architecture, presales support, and Statements of Work (SOWs).
Requirements:
- 6+ years of experience implementing and supporting DocuSign solutions.
- Strong expertise with DocuSign eSignature and DocuSign CLM.
- Experience integrating DocuSign with platforms such as Salesforce, SAP, Oracle, or Microsoft applications.
- Understanding of API integrations, REST/SOAP web services, and workflow automation.
- Experience gathering business requirements and translating them into technical solutions.
- Strong communication, presentation, and stakeholder management skills.
- Ability to manage multiple projects and workstreams in a fast-paced environment.
- Experience with Agile delivery methodologies.
- DocuSign certifications preferred.
- Experience with document generation and contract lifecycle management processes.
- Knowledge of compliance and security standards related to electronic signatures and contracts.
- Prior consulting experience working with enterprise clients.
- Experience with change management and user adoption initiatives.
- Bachelor’s degree in Information Technology, Business, Computer Science, or related field preferred.
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