Senior Dynamics 365 Consultant
Posted 70ds ago
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Job Description
Dynamics 365 Senior Consultant leading solution design and client engagement for implementations. Requires deep functional expertise with Dynamics 365 across various business processes.
Responsibilities:
- Lead functional design and configuration of Dynamics 365 solutions across Sales, Project Operations, and Customer Service
- Translate business requirements into scalable, best-practice Dynamics 365 solutions
- General knowledge of the Power Platform, including: Power Automate, Power Apps, Power BI, Power Pages, and Copilot Studio
- Define system architecture, business processes, and configuration standards
- Partner closely with Developers to ensure technical solutions align with functional design
- Serve as a trusted advisor to clients, including C-level and senior stakeholders
- Facilitate workshops, discovery sessions, and solution walkthroughs
- Present solution designs, tradeoffs, and recommendations to executive audiences
- Manage expectations, risks, and scope throughout the project lifecycle
- Develop and deliver training for users with varying technical backgrounds
- Support change management and user adoption strategies
- Create documentation, playbooks, and operational guides
- Deliver new features and enhancements to Cyclotron’s internal Dynamics 365 Apps
- Mentor junior resources and contribute to delivery standards
- Assist with pre-sales activities, estimates, and solution scoping when needed
Requirements:
- 5+ years of Dynamics 365 consulting experience
- Deep functional expertise in Dynamics 365 Sales Enterprise, Project Operations, and Customer Service
- Proven experience driving Dynamics 365 implementations end-to-end, playing a role in: Discovery: Requirements Gathering, Client-facing Workshops Design: Functional Requirements Documentation, Backlog Building Delivery: Dynamics 365 Customization & Configuration Refinement: Quality Assurance, User Acceptance Testing, End User Training Launch: Solution Deployment, Data Migration, User Setup, Day 1 Support
- Strong understanding of business processes across sales, service, and project delivery, including industry standards and best practices
- Experience working directly with executive leadership teams
- Microsoft Certified: Dynamics 365 Functional Consultant
- Microsoft Power Platform certifications
- Additional Microsoft or solution architecture certifications a plus



















