Senior Epic Integration Analytics Analyst
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Job Description
Sr Epic Integration Analytics Analyst supporting Epic's analytics and reporting tools at OHSU. Responsible for administrations and optimization of analytics and reporting tools in a remote capacity.
Responsibilities:
- Partner with business stakeholders to capture requirements for reporting and analytics use cases.
- Participate in the planning, coordination, and execution of analytics product implementations.
- Install, configure, and maintain analytics tools, applications, and environments.
- Assist with system integrations between analytics platforms and source systems.
- Configure analytics solutions (dashboards, reports, metrics, data models, security settings) to meet business requirements.
- Partner with other BIAA staff on the implementation and confirmation of Epic Integrated Analytics tools.
- Act as a subject matter expert (SME) for supported applications in user-facing contexts.
- Participate in Epic upgrade cycles, including testing and validation of Cogito-related functionality.
- Implement enhancements and optimize reporting solutions to meet evolving business requirements.
- Assist in developing communication campaigns to inform users about upgrades, changes, and new features.
- Communicate technical information in business-friendly terms.
- Troubleshoot and resolve issues related to report execution.
- Monitor system performance and escalate critical incidents.
- Promote awareness and adoption of IT products, applications, and tools across the organization.
- Develop and deliver training programs for end users, super users, and IT staff on supported applications and tools.
- Serve as the primary point of contact between IT and assigned vendors.
- Build and maintain strong working relationships to foster collaboration and trust.
- Participate in activities that enhance general knowledge of or ability to do assigned work.
Requirements:
- Master’s degree in computer science, a related field, or a clinical field and four years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
- Bachelor’s degree in computer science, a related field, or a clinical field and six years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
- Associate’s degree in computer science, a related field, or a clinical field and seven years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
- Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
- Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree.
- 2+ years of hands-on experience supporting Epic integrated reporting tools (Reporting Workbench, Radar, SlicerDicer, Registries, Analytics Catalog).
- 2+ years of experience participating in Epic upgrades, testing, and validation for Cogito-related functionality.
- 2+ years of experience using the Epic Clarity and Caboodle databases.
- 1+ years of experience building and maintaining Epic reports and dashboards for clinical, financial, and operational users.
- 1+ years of experience supporting self-service analytics tools (e.g., SlicerDicer) and training end users.
- 1+ years of experience writing SQL queries.
- 3+ years of experience working with vendors and cross-functional IT teams to troubleshoot and resolve system or reporting issues.
- Proficiency in report design, configuration, and troubleshooting within Epic Cogito tools.
- Strong SQL querying and data validation skills.
- Skilled in end-user training and support for self-service analytics tools.
- Effective documentation and communication skills for technical and non-technical audiences.
- Ability to work with cross-functional teams (clinical, financial, IT, and operational).
- Ability to manage multiple requests and priorities in a fast-paced environment.
- Ability to problem-solve complex reporting issues and propose solutions.
- Ability to adapt to Epic upgrades and new feature releases, applying them effectively.
Benefits:
- Healthcare for full-time employees covered 100% and 88% for dependents.
- $50K of term life insurance provided at no cost to the employee.
- Two separate above market pension plans to choose from.
- Vacation - up to 200 hours per year dependent on length of service.
- Sick Leave - up to 96 hours per year.
- 9 paid holidays per year.
- Substantial Tri-Met and C-Tran discounts.
- Employee Assistance Program.
- Childcare service discounts.
- Tuition reimbursement.
- Employee discounts to local and national businesses.
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