Senior Manager, Fund Administration
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Job Description
Senior Manager responsible for fund administration, supporting donor services and compliance in a nonprofit environment. Leading and developing a team while ensuring partner satisfaction and regulatory adherence.
Responsibilities:
- Serve as the relationship lead for a portfolio ensuring high-quality stewardship and partner satisfaction
- Manage portfolio "health" through engagement monitoring, service metrics, and proactive issue resolution
- Lead and develop a team of Fund Administrators delivering support with grants processing and fund maintenance
- Work collaboratively to improve fund administration workflows
- Provide escalation support for complex partner needs with sound judgment and discretion
Requirements:
- 7 years experience in fund administration, donor services, or philanthropic operations with a bachelor's degree, or 9 years without a degree
- 3 years experience in supervisory, project, or technical leadership capacity
- Proficiency with CRMs and productivity tools
- Experience supporting DAF/CAF/SEF administration preferred
Benefits:
- Competitive compensation package
- Commitment to pay equity
- 401(k) matching
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