Senior Product Designer
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Job Description
Senior Product Designer creating enterprise SaaS workflows and accessible product experiences for Kantata, a professional services automation company. Leading research, prototyping, design systems, and cross-functional delivery.
Responsibilities:
- Manage the roadmap of change for the Kantata OX product portfolio
- Analyse new requirements, prepare high-level user stories, and deliver value assessments to drive prioritisation
- Collaborate with product managers, content design, engineering, QA, and marketing teams
- Design application pages, workflows, and content for new features and solutions
- Ensure designs are innovative, on-brand, compelling, usable, accessible, complete, and easy to follow
- Lead application page and workflow design during the product development cycle
- Ensure consistency and clarity within the product
- Report to the Head of Design
- Follow existing processes and contribute to process improvements as technology and ways of working evolve
- Conduct user interviews, surveys, and usability tests
- Create wireframes and interactive prototypes
- Design user roles, permissions, and role-based interfaces
- Create and maintain scalable design systems
- Balance user-level customization with system-wide configurability
- Design scalable systems for global organizations with complex hierarchies
- Communicate design decisions using usage metrics, user feedback, and stakeholder narratives
Requirements:
- Proactive and experienced designer with a background in enterprise SaaS solutions
- Strong creative and design skills, translating complex customer requirements into designs and flows
- Strong demonstration skills and ability to tell compelling stories and explain design theories
- Strong understanding of software from usability, functionality, and benefits perspectives
- Ability to quickly learn new technology and functional concepts
- Strong written and verbal communication skills
- Professional Services domain knowledge, including understanding processes and challenges faced by Professional Services and Embedded Services organizations
- Experience working with Salesforce in a technical or administration capacity
- Strong PSA knowledge ideally
- Ability to conduct interviews, surveys, and usability tests
- Proficiency with Figma, Sketch, or Adobe XD for wireframing and interactive prototyping
- Understanding of complex access control and role-based interfaces
- Front-end understanding and UX/UI design proficiency
- Knowledge of typography, color theory, layout, and brand consistency
- Ability to create and maintain scalable design systems
- Ability to collaborate cross-functionally with PMs, engineers, QA, and marketing
- Understanding of customization versus configurability
- Scalability mindset for global organizations with thousands of users and complex organizational hierarchies
- Ability to communicate design decisions using metrics, user feedback, and stakeholder narratives
Benefits:
- Great perks
- Employee-rated Best Place to Work
- Dynamic work environment
- Opportunity to work with a talented team and amazing culture
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