Senior Product Manager
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Job Description
Senior Product Manager responsible for platform services in a financial services software company. Leading product strategy and collaboration to enable integrated features across the organization.
Responsibilities:
- Own the platform services roadmap, prioritizing investments that maximize leverage across all product lines and accelerate feature delivery organization-wide
- Define platform capabilities including APIs, integration frameworks, authentication/authorization, data services, AI infrastructure, and shared UI components
- Partner with product managers across all Ncontracts products to understand their needs and translate them into reusable platform capabilities
- Write comprehensive technical specifications, API designs, and platform documentation that give Engineering clear direction
- Drive platform architecture decisions in collaboration with Engineering leadership, balancing scalability, performance, security, and developer experience
- Define platform adoption metrics and success criteria; track usage by internal teams and measure impact on development velocity
- Lead customer discovery with enterprise clients to understand integration requirements, API needs, and platform expectations
- Conduct competitive analysis of platform capabilities across GRC and enterprise SaaS vendors
- Champion platform-first thinking across the organization, building awareness of platform capabilities and driving adoption
- Collaborate with Engineering leadership on technical strategy, architecture decisions, and infrastructure investments
- Build relationships with technology partners and ISVs to define integration requirements and opportunities
Requirements:
- 5+ years of product management experience in B2B SaaS, with at least 2+ years focused on platform, infrastructure, or developer products
- Proven track record building platform services, APIs, or developer tools that enabled other teams or external developers
- Strong technical depth with ability to engage in architecture discussions and understand system design trade-offs
- Experience defining API strategies and designing RESTful APIs or other integration frameworks
- Demonstrated success working with platform engineering teams in complex technical environments
- Understanding of cloud infrastructure, microservices architecture, and modern SaaS platform patterns
- Experience with platform adoption metrics and measuring developer productivity
- Outstanding communication skills with ability to translate technical concepts for non-technical audiences and business concepts for technical audiences.
Benefits:
- A fun, fast-paced work environment
- Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
- 11 paid holidays
- Community and social events to keep you connected and engaged
- Mental Health Benefits
- Medical, Dental and Vision insurance
- Company-paid Group Life Insurance, Short- and Long-Term Disability
- Flexible Spending Account & Health Savings Account
- Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
- Pet Insurance
- 401 (k) with company match with eligibility on Day 1 of employment
- 2 Paid Volunteer Time Off Days
- And much more!
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