Senior Quality Engineer
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Job Description
Senior Quality Engineer driving quality improvements for LawPay team at 8am. Mentoring junior engineers and contributing to process improvements in a remote role.
Responsibilities:
- Work effectively as an embedded engineer on a scrum team, and across teams when user features span multiple teams, contributing meaningfully to technical discussions
- Design and execute comprehensive test strategies across UI and API layers, ensuring they reflect real customer scenarios
- Write high-quality test cases that tell a story about customer interactions, and maintain them throughout their entire lifecycle
- Contribute tests to our Python/Playwright/pytest automation framework, expanding coverage for both UI and API scenarios
- Champion the customer experience at every stage of development, viewing deliverables through the customer’s lens
- Identify and document defects with comprehensive root cause analysis
- Drive continuous improvement in our Defect Leakage Rate, recognizing that every bug reaching production erodes customer trust
- Proactively engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification—raising concerns before work enters the sprint, not after
- Become a Subject Matter Expert (SME) for specific technical areas or product components
- Collaborate with SDET team members and developers to determine which tests are high-value candidates for automation
Requirements:
- 5+ years of experience in software quality engineering, preferably in SaaS environments
- Highly self-directed: able to own your workload, define your own test approach, and drive quality without waiting to be told what to cover
- Hands-on experience testing both UI (browser-based) and API layers, with a strong grasp of REST API testing concepts
- Proficiency with Postman or equivalent REST clients for exploratory and structured API testing
- Working knowledge of Python sufficient to read, write, and contribute tests to an existing pytest-based automation framework
- Comfort navigating multi-tenant, API-driven SaaS platforms and understanding how platform-level changes ripple across features
- Strong communication skills with the ability to present to both technical and non-technical stakeholders
- Proficiency working in shell environments like bash or zsh, especially for searching and reading log files
- Proficiency with test management tools such as Qase
- Familiarity with version control using Git, both in the CLI and through services like Bitbucket and GitHub
- Experience managing locally hosted test environments using tools like Docker
- Experience mentoring junior engineers and contributing to process improvements
- Basic understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, CircleCI)
Benefits:
- Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
- Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
- Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
- Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
- Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
- Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
- Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.
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