Senior Security Engineer, Incident Response
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Job Description
Senior Security Engineer leading the technical response to incidents and enhancing security processes for Twilio. Working across R&D Engineering and Business teams on security challenges and incident management.
Responsibilities:
- Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
- Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
- Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
- Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.
- Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.
- Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
- Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work.
- Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale.
Requirements:
- Proven experience: 5+ years of security incident response in a production-cloud environment
- Subject-matter expert on security issues and technologies
- Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections
- Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment
- Experience working across a technology stack on difficult security challenges and initiatives
- Experience with SIEM platforms and the ability to extend their functionality
- Experience with SOAR tools and automating manual security processes
- Experience in either AWS, GCP, or other large cloud platform
- Excellent written and verbal communication skills
- Ability to influence and build effective working relationships with every level of the organization.
Benefits:
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
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