Senior Site Reliability Engineer
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Job Description
Senior Site Reliability Engineer driving reliability initiatives for TechInsights' AI-first intelligence platform. Collaborating with AI Engineering to optimize workflows and ensure system resilience.
Responsibilities:
- Own SLOs, SLIs, and error budgets for all production services
- Drive error budget discipline across engineering
- Design reliability patterns for AI agent pipelines
- Lead incident response and post-incident reviews that produce durable fixes
- Serve as the primary reliability liaison to Software and AI Engineering
- Own CI/CD pipeline strategy
- Own the service catalog
- Operate Datadog as the single pane of glass for service health
Requirements:
- Bachelor's degree in Computer Science, Engineering, or equivalent combination of education and experience
- 6–8 years of progressive experience in site reliability engineering, platform engineering, or DevOps, with demonstrated technical leadership at the senior individual contributor level
- Deep expertise in AWS (EKS, Lambda, CloudWatch, AWS Config) and multi-region architecture patterns
- Proficiency with Terraform and GitOps; experience with policy-as-code (Sentinel, OPA/Rego, or equivalent)
- Hands-on Datadog experience at operational depth
- Strong containerization expertise: Docker, Kubernetes (EKS preferred)
- Proficiency in Python and/or Bash; experience building operational tooling
- Deep expertise in CI/CD pipeline design and optimization using Bitbucket Pipelines and GitHub Actions
- Professional Skills: Formally mentors junior and intermediate engineers
Benefits:
- Company-sponsored training and development opportunities
- Comprehensive benefits package (health, dental, vision, wellness, RRSP Matching, annual fitness reimbursement)
- Flexible vacation policy
- Community involvement opportunities through charitable alliances
- Wellness resources and support
- Inclusive environment that prioritizes diversity, equity, and accessibility
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