Site Reliability Engineer – SRE
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Job Description
Site Reliability Engineer operating Kubernetes-based identity security services for Software Mind’s enterprise clients. Monitoring production, resolving incidents, improving CI/CD, automation, resilience, and observability.
Responsibilities:
- Support the deployment, operation, and ongoing maintenance of the Karuna service running on Kubernetes
- Monitor production environments to ensure high availability, reliability, and performance
- Investigate, troubleshoot, and resolve production incidents, performing root cause analysis where appropriate
- Analyze application logs and debug production issues using Splunk
- Perform first-level troubleshooting of UI-related issues involving Web Components, collaborating with front-end engineers when deeper investigation is required
- Support deployment activities and contribute to maintaining and improving CI/CD pipelines
- Identify opportunities for automation and operational improvements
- Work closely with engineering teams and technical stakeholders in an international environment to improve operational processes, enhance service resilience, and optimize observability
- Take ownership of operational tasks and proactively drive issues to resolution while working independently with minimal supervision
Requirements:
- Commercial experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or in a similar role
- Hands-on experience supporting production services running on Kubernetes
- Experience monitoring distributed applications and responding to production incidents
- Practical knowledge of log analysis and troubleshooting using Splunk or similar monitoring tools
- Understanding of cloud-native applications and modern operational practices
- Familiarity with CI/CD pipelines and deployment processes
- Basic understanding of Web Components and the ability to perform first-level UI troubleshooting
- Strong analytical and problem-solving skills
- Ability to work independently, prioritize tasks, and make sound technical decisions in ambiguous situations
- Excellent communication skills and confidence collaborating with distributed engineering teams
- Very good spoken and written English
- Experience with one or more major cloud platforms
- Experience supporting enterprise SaaS or security-focused products
Benefits:
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
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