Senior Staff Engineer – Commercial Field Service
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Job Description
Senior Staff Engineer providing leadership and technical troubleshooting for customer operations in the aerospace industry. Working directly with jet engine product lines before and during aircraft entry into service.
Responsibilities:
- Serve as the primary GE on-site representative
- Provide program leadership, technical direction, and hands on troubleshooting assistance
- Support customer issue resolutions, fleet issues, service bulletin implementations, monitoring and diagnostics
- Review effectiveness of maintenance actions to identify training need opportunities
- Produce data analytics and timely reporting of production status, program updates, events, and trends to key internal stakeholders
- Provide recommendations on opportunities for proactive maintenance
- Manage office space needs including but not limited to supplies management
- Own personnel scheduling for the site
- Flexibility and willingness to work onsite to support around-the-clock operations at the customer as needed on weekends and holidays
Requirements:
- Bachelors degree from an accredited college or university
- 5+ years of full time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field
- (or a minimum high school diploma / GED with an additional 4+ years of full time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field)
- Deep technical expertise in aircraft engine or turbomachinery equipment
- Experience using software or data analytics to make informed technical decisions
- Ability to lead and deliver on result orientated priorities using strong project management, analytical, time management and prioritization skills
- Strong oral and written communication skills
Benefits:
- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to a Health Coach from GE Aerospace
- Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- Retirement benefits include the GE Aerospace Retirement Savings Plan
- A 401(k) savings plan with company matching contributions and company retirement contributions
- Access to Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
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