Senior Technical Evangelist – AI
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Job Description
Senior Technical Evangelist at Cyara shaping industry understanding of AI Trust and agentic AI testing. Collaborate across teams to translate complex technology into practical frameworks for deployment.
Responsibilities:
- Establish Cyara as a category leader in AI Trust and AI assurance through original technical insights and frameworks.
- Publish technical papers, blogs, and industry viewpoints on topics such as AI testing frameworks, LLM and agentic AI evaluation, AI reliability and governance, CX observability for AI systems.
- Represent Cyara as a technical thought leader at technical conferences and panels.
- Translate complex platform capabilities into clear technical narratives for developers, architects, and technical decision-makers.
- Deliver deep technical demos, workshops, and architecture sessions with enterprise customers and partners.
- Engage with developers, AI engineers, and platform architects building conversational AI and CX platforms.
- Produce technical content including blogs, technical deep dives, architecture guides, demo applications.
- Provide structured feedback from customers, partners, and developers to influence product roadmap and developer experience.
- Support Sales Engineering, Partners, and Customer Success with deep technical expertise.
Requirements:
- 10+ years in roles such as Technical Evangelist, Developer Advocate, Solutions Architect, Technical Product Leader, AI Architect
- Deep understanding of AI/ML systems, APIs, and cloud architectures
- Hands-on experience with LLMs, conversational AI, or AI agents
- Strong familiarity with software development and developer ecosystems
- Preferred technical skills: Python, JavaScript, or similar languages
- Experience with AI evaluation, testing frameworks, or observability tools
- Knowledge of contact center platforms (Genesys, NICE, Five9, Zoom, etc.)
- Demonstrated ability to influence technical communities and industry conversations
- Track record of publishing technical content and speaking at conferences
- Experience working with enterprise customers and developer ecosystems
- Exceptional communicator who can simplify complex systems and inspire technical audiences
- Curious and hands-on — enjoys building demos and exploring new technologies
- Comfortable engaging with developers, architects, analysts, and executives
- Passionate about shaping the future of responsible AI systems
Benefits:
- Competitive compensation
- Flexible work environment
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